Lead Technical Program Manager

JPMorgan Chase & Co.-posted about 2 months ago

Full-time • Mid Level

Jersey City, NJ

5,001-10,000 employees

Credit Intermediation and Related Activities

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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments Technology, you will be responsible for driving the expansion and enhancement of the Payments API ecosystem on modernized platforms. Your role will involve leveraging your deep technical expertise and leadership skills to guide complex technology projects and programs that align with the strategic goals of the Payments API platform.

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.
Prepare and present project status reports, dashboards, and performance metrics to senior management and stakeholders.
Drive the expansion of Payments APIs on modernized platforms, ensuring scalability, security, and performance.

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
Significant experience in financial services technology or a similar industry where technology is at the core.
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
Effective communication and presentation skills for both business and technical audiences.
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
Adept at working in globally diverse teams across different time zones and forging relationships with key business stakeholders and development teams.
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations.
Proven track record of effectively managing high-performing cross functional teams in a fast-paced, agile environment.
Strong analytical and problem-solving skills, with a keen attention to detail.
Advanced experience in Microsoft Office Suite (Excel, PowerPoint, Project, Teams).
Strong understanding of project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Confluence).

Experience in Treasury Services, Cash Management, or Global Transaction Banking.
Experience in developer platforms and tools
Experience in managing technology programs at scale

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