Lead Technical Program Manager

JPMorgan Chase & Co.•Jersey City, NJ

12h

About The Position

As a Lead Technical Program Manager in our Enterprise Technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Requirements

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Nice To Haves

Executive communication and data storytelling: presents metrics clearly, simplifies complex topics, and delivers concise summaries for executives and stakeholders across functions and levels.
Stakeholder management and customer focus: actively listens to and incorporates user inputs; builds trust and alignment across teams and the chain of command.
Leadership and team motivation: leads by example, gets hands-on to troubleshoot complex issues, and motivates project teams using strong leadership and analytical skills.
Negotiation and influence: effectively negotiates priorities, trade-offs, and outcomes; drives consensus among diverse stakeholders.
Technical and vendor acumen: strong knowledge of the IT environment and experience managing external service providers/vendors.
Risk management: proactively identifies, assesses, and mitigates program risks; maintains robust controls and issue remediation.
Transformation and change management: leads end-to-end change initiatives from planning through rollout, stakeholder alignment, training, and adoption tracking.

Responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team