Lead, Technical Program Manager

Mastercard-posted 2 days ago

Full-time • Manager

O'fallon, MO

5,001-10,000 employees

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Overview: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Operations, Network and Employee Digital Experience Organization (ONE) is a fast-paced organization with over 2,500 team members. The Lead Technical Program Manager will join the Business Strategy and Governance team within ONE. This team’s primary responsibilities include driving technology enabled outcomes, supporting complex initiatives (operational and strategic), elevating workforce talent and governing data/processes across ONE. The ideal candidate is passionate about continuous improvement, highly motivated, analytical, and possesses advanced communication skills.

Lead large and complex programs, working specifically across the design engineering, application, public cloud, monitoring, security and middleware teams.
Establish relationships, integrate requirement definitions, plan projects, and engineering resources ensuring corporate objectives are met and standards are followed.
Proactively manages all dependencies, ensuring all outputs are production ready at launch
Track and manages manifest definitions, release integration, timing, scope and delivery
Maintain detailed understanding of the scope and project objectives, as well as the role and function of lead team members.
Work across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner.
Monitor the metrics, budget and provides ongoing updates (with data) on the state of delivery

Proven experience leading major IT projects/programs
Infrastructure, enterprise application and data center operations domain proficiency
Expertise removing progress barriers, managing changes, and facilitating meetings with multiple stakeholders at various levels
A strong, confident, and exacting writer and speaker, able to communicate your position effectively to a wide variety of stakeholders
Comfortable leading in areas of ambiguity
Minimum of 5+ years managing complex IT initiatives
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

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