Lead Technical Program Manager

eBay • San Jose, CA

13h • Onsite

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
This role sits within eBay’s Technical Program Management organization and is focused on orchestrating large, cross-domain initiatives that power our marketplace experience. You will partner closely with product, engineering, analytics, and non-technical collaborators to improve how we plan, prioritize, and deliver critical programs across eBay. Reporting into a senior TPM leader, you will codify and scale existing frameworks for capacity, dependencies, and release governance so multiple TPMs and domains can execute against a single, coherent roadmap. This is a high-impact, highly visible role based in San Jose, where you will balance strategic planning with hands-on execution in a culture that values ownership, collaboration, and sustainable work/life balance.

Requirements

• 8+ years of technical program management or program leadership experience driving large, cross-functional, cross-domain programs in complex environments.
• Deep expertise in capacity planning, dependency governance, release readiness, and managing blocking issues at scale, with a track record of improving SLA adherence and delivery predictability.
• Advanced modeling and dashboarding skills (for example, Sheets/Excel at scale, with experience in Looker/Tableau and SQL preferred) to create clear, data-driven views of program health.
• Strong technical literacy with the ability to evaluate technical tradeoffs, surface risks early, and credibly influence engineering, product, and non-technical leaders.
• Demonstrated executive presence and collaborator management skills, including experience negotiating contracts and timelines with both technical and non-engineering partners.
• Proven ability to design repeatable program frameworks, lead organizational change, and coach TPMs; BS/MS or equivalent practical experience.

Responsibilities

• Lead consolidated annual and quarterly planning across domains, standardizing capacity frameworks, release abstractions, and intake governance so teams can reliably deliver against a unified roadmap.
• Define and operationalize a dependency taxonomy and governance model (including SLAs, dedication models, and dispute resolution) to improve organization-wide flow and reduce cross-team friction.
• Publish and maintain a cross-domain release roadmap with explicit walk-backs and contingency plans, improving forecast accuracy, roadmap adherence, and transparency for senior leadership.
• Establish and socialize standard cadences and artifact expectations (such as PRDs, build reviews, and dependency walkthroughs) that raise the bar on release readiness and quality.
• Build and own program health reporting and playbooks for managing blocking issues (e.g., forecast vs. actuals, risk heatmaps), and regularly present status, tradeoffs, and recommendations to senior leaders and collaborators.
• Mentor and enable TPMs by defining sprint/readiness standards and acceptable sprint-churn levels, driving capability uplift, institutionalizing retrospective rollups, and embedding “say/do” integrity and continuous improvement across the organization.

Benefits

• a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees