Lead Technical Program Manager

Mastercard-posted 13 days ago

Full-time • Mid Level

O’Fallon, MO

5,001-10,000 employees

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We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities. Advanced Analytics Program: Within the D&S Technology Team, the Advanced Analytics program is a relatively new program that is comprised of a rich set of products that provide accurate perspectives on Credit Risk, Portfolio Optimization, and Ad Insights. Currently, we are enhancing our customer experience with new user interfaces, moving to API-based data publishing to allow for seamless integration in other Mastercard products and externally, utilizing new data sets and algorithms to further analytic capabilities, and generating scalable big data processes. As a Technical Program Manager you will help drive work execution and results for our team as we grow and move fast! This role will help our Technology Enablement team support large scale projects between multiple Programs and shared service groups.

Plan, execute, and deliver projects from inception to completion
Partner across roles and teams to ensure dependencies and risks are identified, well understood, and managed
Partner with Product Managers and Customer Experience Designers to develop a deep understanding of users and use cases and apply that knowledge to all engineering efforts
Manage and ensure the timely scoping, design, implementation, and release of complex features
Drive innovative improvements to team processes
Proactively identify roadblocks and challenges, and brainstorm and execute contingency plans throughout project execution
Establish and maintain clarity and visibility of project decisions, expectations, and milestones
Ensure high-quality outputs of all project milestones and dependencies
Mentor junior teammates
Guide and drive effective collaboration within all parties needed for project execution
Manage internal and external relationships and collaborate with any external vendors part of the project plan

experience working closely with engineering and product teams in an agile team environment
Experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models across multiple teams
Curious mindset and willingness to ask questions to identify solutions to faced challenges
Demonstrated experience building relationships, and partnering with many teams and roles
Enjoys diving deep to understand of the platforms capabilities and underlying technologies
Can communicate to executives, peers, and stakeholders with impact, eloquence, and authenticity
Customer-centric development approach
Passion for analytical / quantitative problem solving
Track record of identifying and implementing improvements to team development processes
Motivation, creativity, self-direction, and desire to thrive on varying team settings
Strong written and verbal English communication skills

Superior academic record with a degree in Computer Science, Engineering, Project Management or related technical field

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

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