Lead Technical Program Manager - Modernization

JPMorgan Chase • Jersey City, NJ

476d

About The Position

As a Lead Technical Program Manager in Consumer & Community Banking within Consumer Card Technology, you will leverage your technical expertise and leadership to guide complex technology projects and programs. Your role is crucial in driving the successful delivery of these initiatives, ensuring they align with business goals while fostering growth and innovation in a dynamic environment. You will manage resources, budgets, and high-performing teams, utilizing your analytical reasoning and adaptability to navigate through ambiguity and change. Your advanced communication and stakeholder management skills will be essential in building productive relationships and influencing decision-making.

Requirements

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Proven experience as a Technical Program Manager or similar role, with a focus on technology modernization projects.
• Strong technical background with a deep understanding of modern technologies, cloud computing, and IT infrastructure.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Excellent project management skills, including experience with Agile and Waterfall methodologies.
• Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

Nice To Haves

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Master's degree preferred.
• Experience with leading a Cloud migration program/project.
• Background in AWS certification.
• PMP, PgMP, or similar certification is a plus.

Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Lead the end-to-end management of the tech modernization program, including planning, execution, monitoring, and delivery.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree