Lead Technical Program Manager - Core Services

Allegion • Carmel, IN

1d

About The Position

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Lead Technical Program Manager – Core Services The Lead Technical Program Manager (TPM) for Core Services is a strategic partner to the IT and engineering organizations, responsible for the vision, roadmap, and strategy of foundational services that power Allegion’s technology ecosystem. You will move beyond simple coordination to architecting program frameworks that ensure scalability, security, and performance. As the primary intersection between product and business stakeholders, enterprise IT, and Core Services engineering teams, you will act as a force multiplier, aligning complex technical dependencies across global teams and ensuring that our core infrastructure enables rapid innovation for internal business partners to meet customer needs. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Requirements

• Bachelor’s degree (Information Technology, Computer Science, or equivalent experience).
• 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
• Advanced systems thinking and the ability to solve ambiguous, non-routine problems that affect multiple systems.
• Strong storytelling and presentation skills, with the ability to distill complex technical concepts into compelling business cases for executive audiences.
• Advanced systems thinking and the ability to solve ambiguous, non-routine problems that affect multiple systems.
• Proven ability to influence VP and Director-level stakeholders without direct authority.
• Deep understanding of platform-as-a-service (PaaS) concepts, API-first strategies, and cloud-native architecture.
• Is comfortable with and can successfully work on a geographically distributed project team.
• Demonstrated client service experience and outstanding level of professionalism in providing client support

Responsibilities

• Strategic Roadmap Ownership: Lead the definition and evolution of the Core Services roadmap, ensuring technical debt, scalability, and innovation are balanced against business priorities.
• Cross-Functional Orchestration: Drive alignment across high-impact, high-risk programs in a matrixed environment, proactively identifying and resolving "blind spot" dependencies that span multiple business units.
• Influence & Decision Making: Drive critical product and architectural decisions by translating complex technical trade-offs into business impact for executive leadership.
• Operational Excellence: Establish and institutionalize best practices, templates, and governance models to be used across Core Services and align with existing enterprise policies and frameworks.
• Technical Leadership: Act as a subject matter expert in the software delivery lifecycle, guiding engineering teams through complex "build vs. buy" evaluations and system integrations.
• Alignment & Transparency: Establish and lead a communication framework for Core Services, ensuring stakeholders at all levels have transparent visibility into program health, technical dependencies, and the 'why' behind prioritization decisions.
• Mentorship: Provide direction, guidance and mentorship to product owners, clearly outlining strategies and goals and fostering a culture of continuous improvement and technical rigor.
• Risk Mitigation: Move beyond "identifying issues" to predicting and neutralizing systemic risks before they impact delivery timelines.

Benefits

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement
• Unlimited PTO
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level