Lead Technical Product Manager - Digital Experience

Group 1001 • Zionsville, IN

23h • $190,000 - $210,000 • Remote

About The Position

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees. Why This Role Matters: We're looking for an exceptional Lead Technical Product Manager who is obsessed with outcomes, not outputs. This role sits at the intersection of platform architecture, portal experiences, and data-driven decision making. You'll own critical platform capabilities—APIs, integrations, and agent/advisor/client portals—that directly enable our partners to achieve $12B+ in sales capacity. You'll measure success not by features shipped, but by measurable business outcomes: Zero Touch rates, cycle time reduction, agent adoption, and carrier-validated cost savings. How You'll Contribute: Thinks in outcomes — You start with the business result and work backward to the solution Lives in data — You establish baselines, track leading indicators, and make decisions based on evidence Embraces AI — You see AI/ML as a tool to accelerate automation and improve decision quality Builds platforms that scale — You create capabilities that multiply team productivity

Requirements

• 5+ years of product management with at least 3 years on technical/platform products
• Understanding of APIs, microservices, event-driven architectures
• Experience with modern tech stacks and cloud platforms (AWS/GCP/Azure)
• Experience working with data science teams or implementing AI-powered features
• Outcome Obsession You measure success by business outcomes, not feature velocity
• Experience defining and tracking OKRs with explicit, measurable key results
• You've driven measurable cost savings, efficiency gains, or revenue impact
• Comfortable presenting outcome dashboards to executives and stakeholders
• Data-Driven Mindset You establish baselines before measuring improvement
• Experience building metrics frameworks—leading vs. lagging indicators
• Fluent in analytics tools and comfortable writing SQL or working with data teams
• You've made product decisions based on data and documented the impact
• Portal & User Experience Experience owning B2B portal products—agent portals, partner portals, or customer portals
• Track record of driving adoption and improving user satisfaction scores
• Understanding of self-service design patterns that reduce support burden
• Experience with e-commerce, workflow, or transactional portal experiences
• Technical Excellence Fluent in technical discussions about system design, data models, and API contracts
• Can review PRs, understand technical debt trade-offs, and contribute to architecture decisions
• Experience with event streaming, message queues, and asynchronous processing
• Understanding of security, compliance, and data privacy requirements
• Product Craft Exceptional at breaking down complex problems into shippable increments
• Write technical specs that engineers love and business stakeholders understand
• Experience with modern product tools (analytics, A/B testing, feature flags)
• Strong analytical skills with ability to synthesize data into actionable insights
• Leadership & Communication Influence without authority across engineering, design, and business teams
• Communicate complex technical concepts simply to any audience
• Comfortable presenting to engineers, executives, and customers
• Extreme ownership — you own outcomes, not just outputs

Nice To Haves

• Familiarity with LLMs, intelligent document processing, or predictive analytics (nice to have)
• Experience in fintech, insurtech, or regulated industries
• Previous engineering or technical background
• Experience with AI/ML product features or intelligent automation
• Track record of building and scaling platform teams
• Familiarity with annuity, life insurance, or financial services operations

Responsibilities

• Platform & API Strategy Design and own our API strategy—REST, webhooks, event-driven architectures
• Build platform capabilities that enable 25-30% Zero Touch processing rates
• Create reusable capabilities used by 2+ features each, reducing development time
• Architect integrations that support distribution partners and carrier workflows
• Portal Experiences Own the agent/advisor/client portal product strategy and roadmap
• Drive portal adoption from current state to 70% adoption target
• Achieve >80% agent CSAT through UX improvements and self-service capabilities
• Reduce support volume by 25% through portal-based self-service features
• Outcome-Driven Product Management Define success metrics for every feature before development begins
• Establish baselines, track leading indicators weekly, review outcomes monthly
• Drive carrier-validated operational savings through intelligent automation
• Document data-driven decisions with measurable impact
• AI & Intelligent Automation Identify opportunities for AI/ML to improve processing automation
• Partner with engineering to implement intelligent document processing, rules optimization, and predictive workflows
• Use AI-assisted tools to reduce PRD-to-launch cycle time by 25%
• Build features that compound—every release makes the next one easier

Benefits

• Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package.
• Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
• Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
• All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
• Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed