Lead Technical Consultant 1

AT&T•Hoover, AL

2d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. As a Lead Technical Consultant 1 your tasks may include, but are not limited to, the following: Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities. What you’ll do: Technical Sales Support and Consulting: Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products. Solution Design, Implementation, and Troubleshooting: Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications. Client Interaction and Custom Solutions: Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility. Expertise and Continuous Improvement: Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices. Independent Work and Additional Support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings. What you’ll need: Bachelor’s degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas What you’ll bring: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Requirements

Bachelor’s degree (BS/BA) desired.
5+ years of related experience.
Certification is required in some areas
An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge.
Leads significant projects with strategic autonomy, influencing executive decisions.
Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Responsibilities

Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products.
Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications.
Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone