Lead Technical Architect-Converged Packet Optical

ePlus Technology, inc.

7d

About The Position

As a Lead Technical Architect in the Service Provider Group (SPG), you will be the Post Sales practice lead for our Converged Packet and Optical Technology focus area. The Lead Technical Architect will be the Subject Matter Expert responsible for leading and mentoring teams of pre and post sales engineers.
Your Impact
The Lead Technical Architect-Converged will be responsible for research, design and development of complex Routing/Optical designs for Critical Infrastructure projects:
Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
Research, design and develop repeatable solutions to support applicable customer architecture needs
Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
Work with internal management and strategy teams on development and delivery of relevant solution bundles
Engage applicable manufacturers and their engineering resources for design assistance and lab access
Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
Meet with key vendors to stay current on products and technologies
Maintain Major vendor certifications (Cisco/Juniper/Ciena/Nokia)
Work on achieving additional relevant certifications that would benefit the Architect role
Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing
documentation to be used by ePlus nationally, for delivery of repeatable services
Serve the customer and account needs to ePlus standards
Perform additional relevant tasks, as required
Conduct business in a professional, competent and ethical manner
Adhere to corporate policies and procedures

Requirements

• 10+ years of hands-on Service Provider experience
• 5+ years of experience performing in a Consultant or Architect role
• Multiple industry-recognized certifications, e.g.: CCIE, JNCIE, SRA, NRS II
• Must be fully knowledgeable and able to design and plan, implement and support Service Provider solutions using three or more of the following technologies, as applicable to specific focus area: Cisco/Nokia/Ciena Transport Systems Cisco/Nokia/Ciena/Arista Routing Systems Networking (BGP/MPLS/IGP) DWDM/ROADM NetDevOps Automation
• Excellent customer service skills both on the phone and in-person
• Excellent presentation and documentation skills
• Thorough business understanding including costing, P&L and pricing
• Good communication skills and a professional demeanor
• Ability to think and come up with solutions quickly

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Research, design and develop repeatable solutions to support applicable customer architecture needs
• Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Work with internal management and strategy teams on development and delivery of relevant solution bundles
• Engage applicable manufacturers and their engineering resources for design assistance and lab access
• Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
• Meet with key vendors to stay current on products and technologies
• Maintain Major vendor certifications (Cisco/Juniper/Ciena/Nokia)
• Work on achieving additional relevant certifications that would benefit the Architect role
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
• Serve the customer and account needs to ePlus standards
• Perform additional relevant tasks, as required
• Conduct business in a professional, competent and ethical manner
• Adhere to corporate policies and procedures

Benefits

• ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level