Lead Systems Administrator – SAP Basis - ERP This is not a remote position

Bernalillo County•Baltimore, MD

3d•$72,093 - $111,738•Onsite

About The Position

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Systems Administrator Lead works closely with the County Enterprise Architects on design, implementations, enhancements and deployment tasks. Provides training and support for System Administrators. Mentors junior staff related to best practices, documentation, diligence, communication and industry standards. Assists with the coordination and scheduling of system maintenance and daily tasks. Responsible for the monitoring and support of virtual and physical environment. Responsible for reporting and resolving issues; collaborates with the Enterprise Architects when necessary. Performs advanced tasks, responsibilities, enhancements and deployments.

Requirements

Bachelor's Degree in Computer Science, Information Systems, or related field, and four (4) years of increasingly responsible work experience in performing system analysis and administration functions.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
Successful completion of a post-offer employment medical examination and background investigation.
Adherence to all County safety guidelines.
Complete all FEMA training(s) assigned to this position.
Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
Complete required supervisor training, if applicable.

Responsibilities

Mentors and provides leadership for System Administrators, professional and technical.
Analyzes, plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems.
Provides professional customer support for system-related software and/or hardware issues, needs, or requirements; interacts with clients to analyze system requirements; recommends technology solutions to improve operations.
Prepares technical documentation, procedural plans, reports, correspondence and other documents.
Serves as a client interface on assigned technology projects which are small to medium in size, and require limited staff and resources; reviews recommendations with clients and receives approval to proceed; coordinates project activities with vendors and internal technology staff; maintains effective communications with users regarding vendor activities, problems, status, timelines and other details; ensures compliance with County specifications and drives resolution of project related issues; monitors project budget and scope to ensure they remain within agreed upon parameters; reviews final outcomes with clients to obtain sign off that all work has been conducted in accordance with client requirements.
Provides after-hours systems support as assigned.
Participates in committees and task forces; attends meetings, conferences and training sessions.
Builds, installs, configures, maintains and administers server platforms and operating system components for client/server systems.
Maintains physical and virtual servers.
Assists with the development and integration of new tools for compliance, monitoring and control.
Performs system administration tasks such as installing, updating, maintaining and administering various operating systems on single or multiple platforms; maintains the integrity of network structures at the direction of the Enterprise Architects and Manager.
Tests and installs critical upgrades and security patches; develops and tests backup and restoration procedures.
Incumbent(s) in this classification may handle sensitive and/or confidential records, plans, documents or decisions that require maintaining confidentiality of sensitive information.