Lead System Engineer

Ho-Chunk, Inc. • Lincoln, NE

132d

About The Position

The IT Systems Engineer is responsible for designing, implementing, and maintaining infrastructure solutions to support efficient operations across WarHorse Gaming. Reporting to the Sr. IT Manager, this role researches and engineers improvements to system performance, policies, procedures, and tools while ensuring data security, backup integrity, and disaster recovery readiness. The IT Systems Engineer serves as a technical leader on infrastructure projects, driving long-term solutions that align with business needs.

Requirements

• Must be 19 years of age or older.
• Bachelor’s degree in Computer Science or related field, or Microsoft Certified Systems Engineer (MCSE) certification.
• Minimum six (6) years of systems engineering experience.
• Experience with SQL databases, VMware virtual environments, and Microsoft Windows Server in large enterprises.
• Proficient in Active Directory, NTFS permissions, DNS, DHCP, and certificate management.
• Extensive experience with automation tools, fault tolerance, and high availability technologies.
• Expertise in enterprise-class storage and backup systems.
• Expert scripting skills in PowerShell, Batch, and VBScript.
• Ability to diagnose hardware/OS issues and optimize system setups.
• Experience with enterprise-level Microsoft Windows system patching.
• Strong technical documentation skills.
• Knowledge of Exchange Server 2016+ architecture and cloud technologies.
• Understanding of storage technologies including object-based storage, NFS, and fiber channel.

Nice To Haves

• Valid driver’s license.
• Additional relevant certifications.

Responsibilities

• Design and implement infrastructure projects, guiding system initiatives from planning to delivery.
• Research and recommend improvements to the IT infrastructure to enhance performance, reliability, and security.
• Lead project teams in executing technology architecture components, ensuring solutions meet operational needs.
• Translate business requirements into technical solutions and provide detailed recommendations.
• Participate in purchase justifications, cost analyses, and contract evaluations for potential savings.
• Manage incident, problem, and change processes, including root cause analysis and resolution.
• Lead troubleshooting efforts for infrastructure systems, collaborating with vendors and internal teams.
• Develop and maintain documentation, including policies, procedures, run books, and architectural diagrams.
• Create scripts and code (PowerShell, Python) to automate operational tasks.
• Maintain systems at recommended security patch levels.
• Manage enterprise storage and virtual machine infrastructure.
• Document system configurations, processes, and service records.
• Respond to priority issues within required timelines based on severity.
• Perform other duties as assigned.

Benefits

• Salary Range: Based on experience.
• Federal Employees Medical Coverage.
• Full insurance coverage offerings.
• 401(k) with immediate vesting & company match.
• Quarterly incentive program.
• Vacation, holiday & sick days.
• Discounted meal program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees