Lead System & Data Analysts
About The Position
The State Corporation Commission is hiring two lead analysts to join the Clerks Office and support the business operation functions and management of our technical platforms. The Clerks Office serves as the official custodian of the judicial and administrative records of the Commission and the central filing office in Virginia for most business entities, as well as Uniform Commercial Code (UCC) financing statements. This includes processing more than 800,000 registrations and fees annually for corporations, limited liability companies, business trusts, limited partnerships, general partnerships, and limited liability partnerships. We are recruiting for two critical positions that advance our mission through analytics, systems management, and performance reporting. Lead System & Data Analyst Lead Data Analyst Both full-time positions offer a hybrid work schedule, as well as training and professional development opportunities. Position 1: Lead System & Data Analyst The Lead System and Data Analyst supports reporting, analytics, and technical services for all Clerks Office systems, including the Clerks Information System (CIS). This role blends data analytics expertise with technical system leadership to ensure operational efficiency, data integrity, and informed decision-making. Position 2: Lead Data Analyst The Lead Data Analyst focuses on advanced data analysis, performance measurement, and reporting to support strategic decisions for the Clerks Office. This position emphasizes data interpretation, predictive analytics, and process improvement.
Responsibilities
- Provide advanced technical and data support for Clerks Office systems and analytics functions
- Develop and maintain PowerBI dashboards and reports for forecasting and performance analysis
- Support the development of dashboards and staffing models to aid management with proper coverage in the Contact Center as well as other areas within the Clerks Office
- Manage CIS deployments and data correction scripts
- Coordinate with the IT and Information Security to resolve technical issues and implement solutions
- Create and manage workflows built through Power Automate, such as the subpoena workflow with the Office of General Counsel
- Serve as technical lead and support for all third-party vendor projects
- Manage SQL queries stored in Ad-Hoc Query in CIS, SQL data correction scripts from the support vendor, and SQL data correction scripts created by the Clerks Office
- Support the ticket management process for DevOps, ServiceDesk, System Security Access, etc.
- Support the identification and resolution of Clerks Office system deficiencies
- Support System Access Security utilizing administrator tools for all systems within the Clerks Office including employee access, other Commission employee access, third-party access via IPs, and test environments
- Supervise all edits to Clerks Office web pages and ensure all content is correct prior to publishing
- Support all internal and external interfaces to Clerks Office systems
- Identify issues proactively and bring recommendations and solutions to leadership
- Identify, research, and recommend potential solutions for technology challenges that enhance efficiency and performance including, but not limited to, workflow, software, hardware, and/or system replacement
- Perform related work as required
- Lead data collection and analysis to identify trends, patterns, and actionable insights
- Use advanced statistical, quantitative, and programming methods (e.g., SQL) to analyze large and complex data sets
- Monitor data to identify business trends, recommend process improvements, and resolve mistakes
- Develop and refine KPIs to evaluate division performance and enhance decision-making
- Create and deliver comprehensive reports and dashboards for internal and external stakeholders, including Commissioners and the General Assembly
- Communicate data analysis, innovative solutions, and recommendations to management, in writing and verbally
- Ensure confidentiality and accuracy of all data and reports
- Train and mentor junior analysts, providing technical guidance and analytical support
- Provide innovative solutions and make recommendations to management
- Collaborate across sections and partner with management to gather requirements and specifications
- Review and improve existing reporting technology to enhance accuracy and usability
- Perform related work as required
Benefits
- training and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
No Education Listed
Number of Employees
101-250 employees
