Lead Surveillance Operator

JACK Entertainment•N Randall, OH

11h

About The Position

Position Summary Reporting to the Surveillance Supervisor, the Surveillance Officer Lead protects assets and maintains integrity of the company using clandestine surveillance operations. Essential Functions Protects assets and maintains integrity of the company using clandestine surveillance operations. Maintains surveillance on designated areas and activities. Observes irregular activity as required. Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned. Provides CCTV and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance. Would act in leadership role in absence of supervisor. Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication. Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company. Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision. Recommends and implements change to improve overall team member and guest satisfaction. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Requirements

Must possess excellent basic math skills.
Must be able to identify those cheating methods, and other irregular activities.
Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
High school diploma or GED is required.
Must be familiar with camera equipment and those methods of operation and recording as required.
Must be able to obtain an Ohio Lottery Commission license

Responsibilities

Protects assets and maintains integrity of the company using clandestine surveillance operations.
Maintains surveillance on designated areas and activities.
Observes irregular activity as required.
Operates all surveillance equipment, including, but not limited to, monitors, switches, computers, controllers, and cameras as assigned.
Provides CCTV and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.
Acts in leadership role in absence of supervisor.
Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication.
Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision.
Recommends and implements change to improve overall team member and guest satisfaction.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.