Lead Supervisor I

Tapestry•Locust Grove, GA

66d•Onsite

About The Position

The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Coach standards. We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Coach Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career PROFILE The successful individual will leverage their proficiency to: Creates a high energy, sales and service focused environment; Ensures all customers are being serviced according to the Coach approach standard; Inspires team to meet and exceed performance standards; Takes initiative to act on development needs; Maintains a confident and/or commanding floor presence; Acts as advocate for the team; Creates partnerships with team members; Represents the brand appropriately in all situations. The accomplished individual will possess: Experience in a retail service environment in a position of management; Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook; Ability to communicate effectively with customers and staff and manoeuvre the sales;

Requirements

Experience in a retail service environment in a position of management
Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook
Ability to communicate effectively with customers and staff and manoeuvre the sales
1- 3 years of previous selling experience in a luxury retail service environment preferred
Possesses current knowledge of fashion trends and competition in the marketplace
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkies, understand and read shipment reports, price sheets and product release sheets
Ability to communicate effectively with customer and team
Mobility to maneuver the sales floor and stock room to provide and support customer service
Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties
Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.)