Lead Strategic Reporting Customer Engagement Analyst (REMOTE)

Stryker • Portage, MI

89d • $77,200 - $160,800 • Remote

About The Position

As our Lead Analyst in Reporting Solutions, you'll be a key contributor to Stryker's Transformation Strategies team, supporting our growth in the Ambulatory Surgery Center (ASC) and Neurotechnology (NT) markets. You'll lead the delivery of post-deal services through strategic customer business reviews, ensuring our long-term agreements are supported with precision, insight, and care. Unlike a traditional data scientist, this position emphasizes the ability to engage stakeholders through clear, impactful presentations of data-driven strategies. This role sits at the intersection of data analytics and dynamic communication, ideal for someone who can translate complex insights into compelling narratives.

Requirements

• A Bachelor's degree is required for this position.
• 4+ years of professional experience in analytics, reporting, or customer-facing roles is needed to be a successful applicant.

Nice To Haves

• 2+ years presenting to Senior Leadership is strongly preferred for this position.
• 2+ years of experience using Microsoft Excel, PowerPoint, SAP, and Model N is strongly preferred.

Responsibilities

• Lead the planning, coordination, and delivery of periodic customer business reviews for multi-divisional long-term sales agreements.
• Partner with Customer Solutions teams to aggregate divisional data and ensure accuracy in reporting.
• Identify root causes of reporting issues and develop mitigation strategies to prevent recurrence.
• Collaborate with Regional Sales Managers to align reporting cadence and content with customer needs.
• Respond to ad hoc customer requests and post-sale support requirements with agility and professionalism.
• Build thoughtful, insight-driven customer presentations that clearly communicate value and foster long-term partnerships.
• Manage a diverse portfolio of geographically dispersed customers, ensuring consistent and high-touch service.
• Drive operational excellence through capacity planning, process optimization, and timely execution.
• Foster a culture of transparency, ethics, and inclusion within the team.
• Contribute to special projects and strategic initiatives as needed.

Benefits

• Medical and prescription drug insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Hospital indemnity insurance
• Personalized healthcare support
• Wellbeing program
• Tobacco cessation program
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• 401(k) plan
• Employee Stock Purchase Plan (ESPP)
• Basic life and AD&D insurance
• Short-term disability insurance

What This Job Offers

• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree