Lead Steward - The Little Nell

The Little Nell•Aspen, CO

About The Position

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected] , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The Lead Steward is a key member of the culinary team, responsible for leading the Stewarding teams to ensure maximum labor efficiency, safe working conditions, and the highest sanitation standards. This role oversees the cleanliness and organization of all kitchen and utility areas while maintaining inventory, storage, and distribution of F&B divisional operating items such as silver, china, glassware, and linens. This position reports to the Executive Steward. Job Posting Deadline Applications for this position will be accepted until March 8, 2026.

Requirements

Must be at least 18 years of age
High School Diploma or high school equivalent preferred
6 months to 1 year of back of house experience preferred
Possess strong working knowledge of food safety, sanitation, and health department regulations
Familiarity with company rules, regulations, and operational standards
Exceptional organizational skills and attention to detail
Maintain professional and effective communication with the Culinary team, Banquet team and Front of House departments
Ability to uphold service standards by engaging with employees and fostering a culture of excellence
Ability to delegate tasks effectively, empowering teams while maintaining accountability

Nice To Haves

Proficiency in Spanish preferred

Responsibilities

Oversee daily operations of stewarding, including dish room operations, night cleaning trash disposal, loading dock maintenance, employee cafeteria, main kitchen, all restaurant outlets, banquet spaces, and banquet plating
Monitor and control the inflow of ordered materials and maintain proper inventory levels
Ensure compliance with all food and beverage policies, health and safety regulations, and sanitation standards.
Recruit, interview, hire, train, and manage stewarding staff
Conduct daily pre-shifts and hold quarterly Department meetings
Manage loss prevention policies to reduce accidents and control costs. Monitor breakage and implement preventative protocols
Conduct monthly and quarterly inventories of kitchen supplies, china, glassware, silverware, and cleaning compounds
Ensure compliance with health department standards and maintain updated MSDS and Health Code compliancy binders
Train employees in food handling, sanitation procedures, equipment handling, and chemical usage
Supervise and maintain sanitation standards in the kitchen, employee cafeteria, storage areas, hallways, and dock
Conduct weekly and monthly inspectors of dishwashing machines, chemical levels/usage, and dish areas
Other duties as assigned
Scarpe, stack, and clean all dishes properly
Store dishes and silver in the designated locations
Set up cleaning area: put dish machine together properly, fil all water tanks, turn on heating elements to dish machine
Keep dish area clean and organized according to policy
Clean kitchen walls, floors, loading docks, and other associated areas at the proper time
Disassemble, clean and re-assemble dishwasher prior to end of shift
Post appropriate caution signs when the floor is wet or being mopped to ensure highest level of safety
Maintain kitchen work areas, equipment, and utensils in clean orderly condition
Other duties assigned