Lead SRE Engineer

TEKsystems•Dallas, TX

1d•$115,000 - $172,400•Remote

About The Position

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution, and operations with a customer-first mindset for bold business leaders. We deliver cloud, data, and customer experience solutions. Our partnerships with leading cloud, design, and business intelligence platforms fuel our expertise. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success. Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: We are seeking a highly skilled and experienced Lead Site Reliability Engineer (SRE) to join our dynamic team. The ideal candidate will play a critical role in ensuring the reliability, scalability, and performance of our systems and applications. The qualified candidate must demonstrate strong communication skills to collaborate with and influence stakeholders across the organization, and possess a deep technical background across technology stacks, including applications, data, messaging frameworks, and infrastructure components. This individual should also demonstrate exceptional leadership skills in leading a technical team, recruiting team members, and growing the organization.

Requirements

Bachelor's degree in computer science or information technology fields, or equivalent professional experience. A master’s degree is preferred.
5+ years of professional Site Reliability and DevOps career experience.
10+ years of total IT experience building complex systems.
In-depth familiarity with SRE terminologies, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), error budgets, incident management, postmortem analysis, Recovery Time Objectives (RTOs), and Recovery Point Objectives (RPOs).
Ability to identify organization-wide gaps in the SRE domain and identify implementable solutions that contribute to the transformation of the organization.
Ability to build and lead high-performance SRE teams to consistently achieve business results.
Expertise with monitoring, APM, and alerting tools like Splunk, Dynatrace, Grafana, Datadog, New Relic, etc.
Experience with one or more high-level languages such as Python, Go, Java, JavaScript, C#, Ruby, and PHP.
Experience with CI/CD pipelines like Jenkins, ADO, GitHub Actions, GitLab, etc.
Demonstrated expertise in cloud platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
Proficiency in containerization and orchestration technologies such as Docker, Kubernetes, or OpenShift.
Experience with Infrastructure as a Code (IaC) and configuration management tools like Terraform, Ansible, Chef, Puppet, or Salt.
Exposure to open-source telemetry (OTel) frameworks and tools.
Experience with tools like ServiceNow, PagerDuty, XMatters, etc.
Strong communication skills and ability to partner across organizations.
Ability to create technical documents on SRE best practices and processes.

Nice To Haves

Certification in one of the tools, like Splunk, Dynatrace, or Datadog, is preferred.
Certification in automation tools like Terraform, Ansible, etc., is preferred.

Responsibilities

Design, implement, and maintain scalable monitoring APM solutions (Dynatrace, Datadog, or New Relic) to ensure the reliability and performance of our systems.
Express a bias for action by identifying inefficiencies and proposing solutions, working independently and collaboratively with the team.
Develop and maintain automated alerting and incident response processes to proactively identify and address potential issues.
Collaborate with cross-functional teams to define and implement best practices for monitoring, logging, observability, and incident management.
Drive continuous improvement initiatives to enhance system reliability, scalability, and performance.
Automate infrastructure provisioning, configuration, and deployment processes using Terraform and other infrastructure-as-code tools.
Work closely with development teams to integrate monitoring and observability into the CI/CD pipeline.
Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and growth.
Contribute to the SRE group in various technology domains and SRE practices, such as observability framework, resiliency, DevSecOps, etc.
Set up/enhance SRE best practices in the areas of observability, automation, resiliency, etc.
Be accountable for the delivery and performance of SRE Teams.
Evangelize the SRE practice across organizational boundaries.
Recommend relevant and implementable technologies that not only represent the state-of-the-art SRE practices/trends but also benefit the overall application modernization journey.
Architect new platforms/libraries/toolchains/APIs to enable broad-scope SRE adoption.
Drive the broader developer community to adopt the SRE best practices.
Develop playbooks on various SRE, DevOps, and related topics.