JOB DESCRIPTION Job Summary Provides lead level support for long-term care screening processes and coordination for older adults and adults with physical or intellectual disabilities. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties Monitors quality and accuracy of long-term care screening LTCFS processes including enrollment, annual screening, rescreen, and edits completed by certified functional screeners in screening regions. Tracks and ensures adherence to LTCFS timeframes. Reviews and tracks level of care and condition changes for members, including follow-up consultation with staff and managed care organization enrollment, eligibility, and fiscal staff as appropriate. Develops, implements, and monitors LTCFS training for new staff, existing staff, and mandatory adult screener continuing skills testing. Supports staff in multiple geographic service regions. Informs certified screeners of changes to LTCFS format and instructions. Coordinates and facilitates annual audits as well as ongoing quality assurance auditing to meet contractual requirements. Implements corrective action plans as required to address screener certification or qualification concerns. Conducts rescreens for members as needed for level of care determination or training purposes, allowing new/existing screeners to shadow lead screener and makes occasional home visits for this purpose. Responds to expedited requests by senior leadership, care management oversight division, and applicable regulators to review, audit, and report back on member screens. Maintains LTCFS certification by completing and passing required continuing skills testing. Local travel may be required (based upon state/contractual requirements).
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees