Lead Software Engineer

Visa • Foster City, CA

318d • $178,400 - $258,750 • Hybrid

About The Position

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. The position involves building in-depth expertise on the 247 systems of MAP that support our merchants, supporting issues within SLAs for established issue priorities, collaborating with the development and product team to improve the overall development process, and building and testing next-generation monitoring tools to reduce mean time to detect issues.

Requirements

• Hands-on experience in Unix/Linux OS environments, operating system internals, file systems, disk storage, and networking protocols.
• Working knowledge with VMs and Containers.
• Expert knowledge and strong experience using tools such as Loadrunner/Jmeter.
• Understanding of APM solutions like AppDynamics, Dynatrace, OPNET, etc.
• Coding knowledge in programming languages like Java/Python and scripting languages.
• Experience in defining Performance Strategy and reporting performance baselines.
• Ability to work independently and be a team player.
• Professional work experience in highly scalable web services.
• Exposure to containerized microservices architecture and stacks.

Nice To Haves

• Understanding of Disaster Recovery methodologies.
• Experience working with Agile teams.
• Knowledge of monitoring tools like Splunk, Keynote, Grafana.
• A Bachelor's degree in Computer Science or Engineering; a Master's degree is a plus.
• Experience working in fast-paced 247 environments.

Responsibilities

• Build in-depth expertise on the 247 systems of MAP that support our merchants.
• Support issues within SLAs for established issue priorities and fix issues/bugs.
• Collaborate with the development and product team to improve the overall development process.
• Build and test next-generation monitoring tools to reduce mean time to detect issues.
• Automate production support activities to enhance efficiency and productivity.
• Participate in post-release monitoring and validation.
• Collaborate with the DEV team to ensure no release issues occur in PROD.
• Create application and infrastructure performance plans/models for a highly scalable, low-latency, highly available, and high-throughput payment processing system.
• Monitor application performance, optimize performance bottlenecks and usage to create an application capacity model.
• Contribute to capacity planning and disaster recovery exercises.
• Support in triaging and troubleshooting of performance degradation incidents in the production environment.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree