Lead Software Engineer

Jetpack Workflow

3h•Remote

About The Position

This is a fully remote position within the U.S. or Canada. Our stack: Ruby on Rails, Postgresql, Heroku, Scout, Bugsnag, Hubspot, Intercom, Slack, Linear, Figma As the tech lead of our small Engineering team, you will be responsible for driving delivery, owning technical decisions, fostering collaboration and defining performance expectations. This is a hands-on IC role but as the Tech Lead, you are expected to define clear performance expectations to the engineers on the team. In your day-to-day you will be breaking down projects by writing technical tickets, making project-based estimates, driving delivery, unblocking the engineers, and collaborating with the CEO & Product Lead on future projects. You will report directly to the CEO. Our team hierarchy is as follows, and you will be overseeing the Engineering team directly: CEO Tech Lead, Customer Success Lead, Product Lead Engineers Reset expectations around experience quality, process, and code—Raise the quality bar Lead the engineering team by providing clear direction and expectations on performance Make and own technical decisions for our core platform Write & break down technical tickets to guide the Engineering team during implementation Review & write code when necessary Collaborate with CEO & Product Lead on future projects Own the delivery timeline (This is shared responsibility between the Tech Lead & Product Lead) Able to operate effectively in a fast-paced environment, while setting your team up for sustainable success Manage engineering team processes in Slack, Github, Linear, etc to be collaborative, transparent, and consistent

Requirements

Located in the USA or Canada (This role is fully remote)
Must maintain core working hours between 10am - 2pm EST
A MINIMUM of 8yrs of hands-on Ruby on Rails, Postgresql, and Heroku experience
Led or owned production-grade Ruby on Rails applications, spanning deployment, infrastructure, performance, and monitoring
Strong communication & collaboration skills
Experience at an early startup with less than 20 engineers
Experience leading teams, including hiring and holding team members accountable

Responsibilities

Driving delivery
Owning technical decisions
Fostering collaboration
Defining performance expectations
Breaking down projects by writing technical tickets
Making project-based estimates
Driving delivery
Unblocking the engineers
Collaborating with the CEO & Product Lead on future projects
Reset expectations around experience quality, process, and code—Raise the quality bar
Lead the engineering team by providing clear direction and expectations on performance
Make and own technical decisions for our core platform
Write & break down technical tickets to guide the Engineering team during implementation
Review & write code when necessary
Collaborate with CEO & Product Lead on future projects
Own the delivery timeline (This is shared responsibility between the Tech Lead & Product Lead)
Able to operate effectively in a fast-paced environment, while setting your team up for sustainable success
Manage engineering team processes in Slack, Github, Linear, etc to be collaborative, transparent, and consistent