Lead Software Engineer - Global Technology Analytics, Insights and Metrics

JPMorgan Chase & Co.•Plano, TX

11h

About The Position

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Global Technology - Analytics, Insights and Measurements (GT AIM) team, you will deliver trusted, decision-grade insight across GT through rigorous statistical analysis and domain-informed interpretation. You will be entrusted in delivering market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Reporting to the Head of GT Architecture and Strategy (GTAS), this role applies sound statistical and analytical methods to technology data to inform strategy, execution, and investment decisions across multiple technology domains. The role works in close partnership with leaders of strategic programs, providing continuous statistical analysis and insight to support priority outcomes. The role requires deep understanding of software engineering delivery models and flows e.g., feature branch, trunk-based, and integrated delivery to ensure metrics and analysis accurately reflect how technology is delivered. Areas of focus include developer productivity, delivery and portfolio performance, technology spend and value realization, return on investment, and the adoption and impact of Artificial Intelligence across GT. The emphasis is on building internally owned, transparent, and explainable analytics through sound statistical methods, rather than relying on opaque third-party tools. All roles are hands-on. Managers provide leadership and direction while actively contributing to analysis and insight delivery. Senior Individual Contributors independently own complex analytical problems and influence outcomes through expertise and insight.

Requirements

Degree in Mathematics, Statistics, Data Science, Engineering, Computer Science or equivalent 3+ years applicable work experience.
3+ years experience performing statistical analytics, data science, or performance measurement roles.
Practical experience working with technology, delivery, portfolio, financial, or AI-related data
Demonstrated experience applying statistical methods to real-world, imperfect datasets and evolving delivery practices.
Strong familiarity with concepts such as statistical significance, confidence intervals, variability, and margin of error, and when their use is appropriate.
Proficiencies in a modern data stack. This includes Excel, Python, R Studio, Power BI, Tableau, Qlik, SQL, Python, dbt, Databricks, Snowflake, and Microsoft Fabric, alongside specialized portfolio and spend analytics tools like Apptio.
Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Practical understanding of software engineering delivery models, including but not limited to feature branch, trunk-based, and integrated delivery.

Nice To Haves

Desire and ability to mentor peers through statistical expertise and engineering domain knowledge.
Strong formal training in statistics.
Intellectual curiosity and commitment to statistical rigor.
Respect for the complexity and variability of software delivery systems within a large enterprise.
Practical cloud native experience.
Proficient in all aspects of the Software Development Life Cycle.
Proficiency in automation and continuous delivery methods (CI/CD pipelines).

Responsibilities

Define, create, deliver, establish and maintain a metrics framework and complementary visuals aligned to CTO and technology leadership decision needs. Your framework will be inclusive of many different technology initiatives, including emerging capabilities such as Artificial Intelligence (AI), Software Engineering, Portfolio Management and more.
Build strong relationships across various GT functions. Communicate statistical findings effectively to technical and non-technical audiences without oversimplification or false precision. Narratives and analyses need to be clear. They need to articulate what is happening, why it is happening, and how confident the conclusions are.
Work closely to JPMC key strategic programs and initiatives, while providing continuous analysis & insights to support their priority outcomes, all with sound statistical measures. Your insights must explain performance, trends, variability, and drivers across all of GT.
Continuously refine analytical approaches as technology strategy, architecture, and delivery practices evolve. Support technology leadership in understanding trade-offs, risks, opportunities, and uncertainty.
Conclusions provided must be sound, statistically and contextually valid and based on actual engineering and business ecosystems. Collaborate closely with engineering, platform, architecture, and AI enablement teams to understand delivery practices, workflows and constraints
Perform hands-on statistical analysis using appropriate descriptive, inferential, and exploratory techniques. Apply those techniques and reasoning to assess variability, confidence, uncertainty, statistical significance, and margin of error where appropriate.
Evaluate distributions, trends, and changes over time while accounting for structural differences in teams, systems, and delivery models. Be able to distinguish correlation from causation and clearly communicate analytical limitations, assumptions, and confidence levels.
Identify required data points needed to answer key analytical and statistical questions, then define requirements for instrumenting data at the source.
Ensure metrics are compatible with different engineering flows, including feature branch development, trunk-based development, and integrated delivery.
Improve data quality, consistency, and traceability over time. Maintain clear documentation of metric definitions, statistical methods, and calculation logic.
Ensure reporting supports informed decision-making rather than metric consumption without context.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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