PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. We are looking for an experienced Lead Software Engineer to head up a product engineering team building our next-generation low-code platform. You’ll be responsible for architecting and implementing high-availability APIs and helping to shape our no-code platform, while ensuring everything is scalable, secure, and delightful to use. Most importantly, you’ll bring strong team leadership experience, creating an environment where engineers thrive, mentoring individuals to reach their potential, and guiding the team to deliver high-quality software at pace. You’ll work closely with product and design to translate ambitious goals into a clear technical roadmap, ensuring we consistently deliver value to users. If you’re passionate about building robust APIs, enjoy tackling the challenges of scalable platforms, and know how to get the very best out of your team, we’d love to hear from you.
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Job Type
Full-time
Career Level
Senior
Education Level
Bachelor's degree