The Lead Social Services Coordinator serves as a member of the interdisciplinary team in providing assistance with activities, social, emotional, and economic concerns of the resident and family, thus enabling them to achieve or maintain an optimal level of functioning. This role utilizes appropriate age-related resident care protocols relating to the physical and psychological needs of adult and geriatric patients/residents. The coordinator works closely with the interdisciplinary team to achieve sound and timely outcomes, formulates care plans, facilitates care conferences, investigates grievances, completes assessments, and aligns resources. The position requires a working knowledge of the principles of teamwork and the impact of illness on the resident/family. The coordinator must exhibit knowledge and clinical experience in the psychosocial and economic management of problems commonly occurring with an illness, and display the ability to work with growth and development needs of all patient/resident populations. Proficiency in verbal and written communication, as well as establishing rapport with residents, families, the healthcare team, and community, is essential. Critical thinking skills for independent judgment and active participation with the healthcare team and community agencies are also required.
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Job Type
Full-time
Industry
Nursing and Residential Care Facilities
Education Level
Associate degree