Lead Site Specialist

Thermo Fisher Scientific•South San Francisco, CA

1d•Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs. This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. The role may oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations. The Lead Site Specialist will effectively lead a diverse cross-functional team of on-site lab specialists and is responsible for complete employee lifecycle management, including new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations. They will deliver on committed contractual scope of work, assist with tracking business metrics, and act as a liaison between the customer and Thermo Fisher Scientific. The specialist will coordinate onsite vendor escorting and customer visits as the site subject-matter expert, identify savings and opportunities, implement SOPs, conduct site audits, and assist with completion of annual physical inventory. They will drive a process improvement culture by supporting Practical Process Improvement (PPI) initiatives and represent Thermo Fisher Scientific professionally and positively at all times. The role also involves supporting safety programs such as hazard identification, inspections, and incident reporting/investigations.

Requirements

High school diploma or equivalent required.
3+ years of progressive, proven experience required.
Experience working in Good x Practice (GxP) environment.
International Air Transport Association (IATA)/ U.S. Department of Transportation (DOT) Hazardous Goods certification required.
Leadership abilities and interpersonal skills are required to lead and enhance team culture.
Strong verbal and written communication skills.
Maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
Computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
Strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.

Nice To Haves

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
Military Service/Training in lieu of a degree may also be considered.
Knowledge of OSHA General Industry requirements are also a plus.

Responsibilities

Direct the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations.
Oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
Effectively lead a diverse cross-functional team of on-site lab specialists.
Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
Deliver on committed contractual scope of work.
Assist with tracking business metrics.
Act as liaison between customer and Thermo Fisher Scientific.
Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities.
Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required.
May perform other responsibilities as assigned by management.

Benefits

Competitive remuneration
Annual incentive plan bonus
Healthcare
Range of employee benefits
Employment with an innovative, forward-thinking organization
Outstanding career and development prospects
Exciting company culture that stands for integrity, intensity, involvement, and innovation!
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount