Lead Site Reliability Engineer

JPMC Candidate Experience page • Jersey City, NJ

109d

About The Position

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability. As a Manager in Site Reliability Engineering at JPMorgan Chase within the Technology Infrastructure Services, you will lead a team of talented engineers to drive innovation and modernize the world's most complex and mission-critical systems. You will be responsible for managing a variety of production-related issues, ensuring the reliability and scalability of applications, and fostering a culture of continuous improvement and collaboration.

Requirements

• 5+ years of experience in site reliability engineering or a related field, with a proven track record of managing and leading technical teams.
• Strong understanding of site reliability engineering principles and practices, with the ability to implement them within an organization.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proficient in at least one programming language such as Python, Java/Spring Boot, or .Net.
• Experience with observability tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others.
• Familiarity with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform.
• Experience with container and container orchestration technologies such as ECS, Kubernetes, and Docker.
• Strong problem-solving skills, with the ability to manage and resolve complex production-related issues.
• Ability to identify and implement new technologies and solutions to support business objectives and drive innovation.
• Ability to expand and collaborate across different levels and stakeholder groups.

Nice To Haves

• Formal training or certification in SRE concepts and practices.
• Experience in a financial services or highly regulated industry.
• Demonstrated ability to lead and manage large, collaborative teams in a fast-paced environment.

Responsibilities

• Lead and manage a team of Site Reliability Engineers, providing guidance, mentorship, and support to drive team success.
• Develop and implement strategies to enhance the reliability, availability, and scalability of applications and platforms.
• Collaborate with cross-functional teams, including software engineers, product managers, and stakeholders, to align SRE practices with business objectives.
• Oversee the design and implementation of automated continuous integration and continuous delivery pipelines.
• Manage and resolve complex production-related issues, ensuring minimal impact on customers and business operations.
• Foster a culture of site reliability engineering best practices, promoting proactive issue resolution and continuous improvement.
• Communicate effectively with stakeholders, providing updates on system performance, incidents, and improvement initiatives.
• Identify and implement new technologies and solutions to enhance the SRE function and support business growth.

What This Job Offers

• Career Level: Manager