Lead Site Reliability Engineer - Cloud Operations. - US Citizen Required

Oracle

71d

About The Position

Oracle Health (OHAI) is a leader in generative AI for healthcare, focusing on cutting-edge cloud services that streamline healthcare operations. Our EHR and Clinical AI Agent platforms help healthcare providers reduce manual tasks and improve patient care. We are expanding our OCI Cloud Operations team and are seeking a Principal Site Reliability Engineer (SRE) to ensure the reliability, performance, and scalability of these services in a production environment.

Requirements

• 8+ years in Site Reliability Engineering, DevOps, or Cloud Operations.
• Experienced in managing customer-facing, Kubernetes-based Cloud services.
• Experience with OCI, Kubernetes, Docker, Prometheus, Grafana, and cloud-native solutions.
• Proficiency in Python, Perl, Shell Scripting, and tools like Terraform.
• Strong troubleshooting skills for resolving complex issues in production systems.
• Experience with OCI, AWS, GCP, or Azure.
• Familiarity with Git.
• Extensive experience with Linux/Unix environments in a Cloud Production environment.
• Knowledge of cloud security best practices, particularly in regulated industries like healthcare.
• US Citizenship on US soil is required.

Responsibilities

• Own operational aspects of the EHR and Clinical AI Agent cloud services, ensuring their reliability and performance.
• Serve as a technical lead within the Site Reliability Engineering (SRE) team, promoting adherence to best practices in incident management, service design, operational excellence, and automation.
• Mentor and support team members, fostering professional growth, technical proficiency, and a culture of accountability and continuous improvement in service operations.
• Oversee deployment and operations of cloud services across commercial and government data centers, ensuring compliance with corporate and regulatory standards.
• Monitor and optimize resource utilization, performance, and scalability to maintain high availability and reliability.
• Ensure security and compliance of all services in alignment with organizational and governmental requirements.
• Manage incidents proactively, identifying and resolving issues in real time to minimize downtime and maintain system stability.
• Lead critical incident response efforts, collaborating with development teams to implement corrective and preventive measures.
• Design and implement zero-downtime deployment strategies for software and security updates.
• Work with cross-functional teams to enhance service stability and ensure predictable, efficient operation.
• Implement proactive measures for system failure analysis and rapid issue resolution.
• Lead automation initiatives to streamline operational tasks and reduce manual intervention.
• Drive improvements to monitoring and alerting frameworks using tools like Prometheus and Grafana.
• Implement Infrastructure as Code (IaaC) practices using Terraform and Shepherd.
• Assist in the optimization of cloud-based services, ensuring smooth performance, scalability, and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees