Lead Shelter Monitor (5341)

SALVATION ARMY A GEORGIA CORP•Austin, TX

1d•$14 - $16•Onsite

About The Position

Assists residents staying in the shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Requirements

Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.
Knowledge of general office procedures and practices.
Knowledge of basic record keeping practices and procedures.
Knowledge of proper cooking methods and procedures.
Ability to communicate effectively with clients in order to control, lead, and motivate behavior.
Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.
High School diploma or G.E.D.
Two years progressively responsible experience working within a social services program, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Valid State Drivers License
Ability to meet attendance requirements.
Ability to read, write and communicate the English language effectively.
Ability to perform data entry into a computer.
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
Ability to perform combinations of sitting, standing and walking on a frequent change basis.
Distance of travel is usually within the same building.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25lbs.) frequently.

Responsibilities

Recruits, screens, trains, and places volunteer staff ensuring adequate staff support is maintained to meet program needs
Ensures that up-to-date records are maintained on all volunteers
Plans and coordinates an annual volunteer appreciation luncheon and ongoing volunteer recognition.
Communicates with various departments including social services and shelter service in order to maintain awareness of volunteer needs.
Plans, schedules, and assigns work of volunteers and community service workers
Instructs volunteers in proper methods and procedures
Checks and approves work in progress and upon completion to ensure accuracy and completeness as well as compliance with Salvation Army policies and procedures
Ensures that background checks are conducted on all volunteers in accordance with Salvation Army policy before they are placed in their assigned positions
Conducts written evaluations of volunteers performance.
Maintains contact with volunteers throughout their service; answers their questions, concerns or problems; recognizes volunteers through correspondence by mail, email, in person or by phone.
Provides direction, framework and resources to volunteers while utilizing their expertise, abilities and willingness to leverage their networks to drive the goals of the organization.
Shares meaningful opportunities for volunteers so they are able to utilize their passion to further the mission of the organization; gives recognition to volunteers for their efforts ensuring their success and satisfaction.
Prepares and maintains up-to-date records and databases of volunteer information
Prepares annual report regarding the status of the volunteer program
Provides volunteers and community service workers with documentation of the hours worked.
Compiles and analyzes information about potential organizational contributors to develop and plan a strategic cultivation approach in cooperation with the Development Department.
Develops, prepares, and monitors weekly and monthly reports illustrating progress
Works with the Development team to maintain and manage an efficient partners record-keeping and reporting system, ensuring that accurate and complete records are prepared and maintained for each partner and identified prospect.