Lead SV Teresa W. District

Valet Living•Pearland, TX

6d•$20

About The Position

As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district’s apartment communities. This includes providing direction and oversight for the part time associates (Service Valets) within the assigned district. Pay range: $20.00 Mileage reimbursement program Work schedule: Sunday-Thursday

Requirements

High school diploma or GED equivalent
Smart phone with data plan required
Open bed pick-up truck or trailer to transport trash items from door to compactor (may not be required in all areas)
Flexibility to work split schedule and/or be on call during irregular hours depending on business needs
This position requires that you can lift and/or carry up to of 50lbs, walk distances of the property including up/down stairs, bend at waist and/or knees and lift arms at/over shoulder
Ability to work outdoors and be exposed to hot and cold temperatures
Ability to work outdoors, and drive in changing weather conditions
Ability to operate a motor vehicle and drive locally to other properties as needed

Nice To Haves

AA degree preferred
Customer service and prior people management experience preferred
Great verbal and written communication fundamentals

Responsibilities

Deliver on our “every door every night” business expectation and set the standard in delighting our residents
Assist District Manager with training associates (Service Valets)
Spot check associates (Service Valets), focusing on safety, quality control and productivity
Collect same night missed trash, walk/track problem properties
Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems
Provide waste and recycling collection coverage for understaffed properties within an assigned district
Document and report all property and resident non-compliance
Provide oversight of the nightly collection process during District Manager days off
Assist with evening recruiting efforts – may include referral generation and flyer distribution
Provide candidates with a realistic job preview from the associate (Service Valet) perspective
Assist with presentations during team meetings
Assist the District Manager with coordinating work schedules, evaluating job performance and motivating associates (Service Valets)
Provide leadership for the associates (Service Valets) in the areas of safety and training