Lead Service Technician

Heritage Service Group-posted 3 months ago
$28 - $35/Yr
Full-time • Entry Level
Lafayette, LA
501-1,000 employees
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Heritage Food Service Group (HSG) has been a trusted provider of commercial OEM parts, HVACR, and commercial kitchen equipment, installation, service, and repair since 1979. Heritage Service Group is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

  • Adheres to all safety policies and procedures.
  • Troubleshoots and repairs gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  • Utilizes tablet to complete tasks i.e., parts number, parts order lookup, and work orders, on a timely basis.
  • Communicates professionally with customer regarding required repairs and status.
  • Uses proper tools for repair, including hand tools and power tools.
  • Monitors truck stock to ensure required parts are stocked on vehicle.
  • Maintains service vehicle, tools, and uniforms.
  • Collects payment on COD jobs.
  • Contributes positively to branch targets for response time and first-time fix rates.
  • Successfully completes training to increase skill and knowledge.
  • Performs other duties as assigned.
  • High School diplomas or the equivalent in experience.
  • 1 year of applicable experience.
  • Driving record under auto liability insurance guidelines.
  • Hands on electrical and mechanical experience would be a plus.
  • Proper certifications or licensing as required by state.
  • High level of accuracy.
  • Strong attention to detail.
  • Excellent interpersonal and communication skills.
  • Ability to work independently.
  • Good driving record.
  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
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