Lead Service Technician

About the position

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Requirements

• Three years of experience in commercial kitchen repair and or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Nice-to-haves

• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record.

Benefits

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle
• Mobile Device
• Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability | Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)