Lead Service Technician

Whaley Foodservice•Jacksonville Beach, FL

1d•Onsite

About The Position

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration, including grills, fryers, ovens, ice machines, reach-in and walk-in coolers, and freezers. This role involves diagnosing, troubleshooting, and repairing equipment, communicating status updates to branch support and customers, and ensuring timely completion of service calls. The technician is also responsible for auditing truck stock and maintaining the service vehicle, tools, and uniforms according to company safety standards.

Requirements

Three years of experience in commercial kitchen repair and or refrigeration
Must be 18 years of age
Completion of a satisfactory background check and drug screen is required
Valid Driver's license and driving record that aligns with our safety standard
Ability to work independently
Ability to accurately diagnose and troubleshoot
Strong attention to detail
Excellent communication and soft skills
Good driving record

Nice To Haves

An automotive, electrical, installation, and mechanical background is a plus
Journeyman License and or CFESA certification not required but would be a plus

Responsibilities

Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment, refrigeration
Communicates status updates for part order(s) and repairs with branch support and customer
Completes service calls accurately and timely
Audits truck stock to ensure required parts are stocked
Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety
Meets on-call requirements