Lead Service Technician

Shine of Carmel • Carmel, IN

2d • Onsite

About The Position

Shine of Indianapolis provides premium exterior cleaning services including window cleaning, pressure washing, gutter cleaning, and seasonal services. We are a fast-growing operation focused on quality, professionalism, and long-term career growth—not churn-and-burn labor. We are looking for a Van Lead who can take ownership of a truck, lead a small crew, and deliver consistent, high-quality results on residential and light commercial jobs. As a Van Lead, you are responsible for the execution and completion of daily jobs. You are the point person on-site, responsible for quality, efficiency, safety, and customer experience. This role is ideal for someone who enjoys leadership, working with their hands, and being trusted with responsibility. You will: Run a fully equipped Shine van Lead 1–2 crew members Execute window cleaning, pressure washing, and gutter services Ensure jobs are completed correctly, efficiently, and on time

Requirements

• Leadership mindset and accountability
• Strong work ethic and attention to detail
• Comfort working on ladders and outdoors
• Ability to manage time, routes, and job flow
• Professional communication with customers
• Valid driver’s license and clean driving record

Nice To Haves

• Experience in window cleaning, pressure washing, or exterior services is a plus (but not required if mechanically inclined and coachable)

Responsibilities

• Lead and manage daily job routes for general services
• Perform exterior window cleaning, pressure washing, and gutter cleaning
• Ensure job quality meets Shine standards before leaving each site
• Communicate professionally with customers on-site
• Upload job photos and notes using company software
• Maintain cleanliness and organization of the van and equipment
• Train and support crew members working with you
• Identify upsell opportunities and communicate them to management

Benefits

• Competitive base hourly pay
• Commission on labor produced
• Performance incentives
• Opportunity to grow into Crew Captain or Operations leadership roles as Shine expands in Indianapolis

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees