Lead Service Technician

Whaley Foodservice•Florence, AL

1d•Onsite

About The Position

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations. The Service Technician II role involves providing maintenance, service, and repair for various commercial cooking equipment and refrigeration units, including grills, fryers, ovens, ice machines, reach-in, and walk-in coolers and freezers.

Requirements

Three years of experience in commercial kitchen repair and or refrigeration.
Must be 18 years of age.
Completion of a satisfactory background check and drug screen is required.
Valid Driver's license and driving record that aligns with our safety standard.
Ability to work independently.
Ability to accurately diagnose and troubleshoot.
Strong attention to detail.
Excellent communication and soft skills.

Nice To Haves

An automotive, electrical, installation, and mechanical background is a plus.
Journeyman License and or CFESA certification not required but would be a plus.

Responsibilities

Diagnoses, troubleshoots, and repairs commercial cooking kitchen equipment and refrigeration.
Communicates status updates for part order(s) and repairs with branch support and customer.
Completes service calls accurately and timely.
Audits truck stock to ensure required parts are stocked.
Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
Meets on-call requirements.