Lead Service Technician

Masters Heating & Cooling•Decatur, IN

1d•Onsite

About The Position

Masters Heating & Cooling, one of the largest HVAC dealers in Northern Indiana, is expanding its service area and seeking qualified Lead Service Technicians. This full-time position offers competitive pay, opportunities for career growth, and a comprehensive benefits package including medical, dental, and vision after 30 days, short- and long-term disability, 401K with matching, PTO, paid holidays, and commission and referral programs. The company, part of Heartland Home Service, is an equal opportunity employer committed to diversity and an inclusive environment. They emphasize unmatched customer service, hiring talented and motivated teams, and providing extensive ongoing training to ensure skills exceed industry standards. The role involves servicing customers in Van Wert, Decatur, Lima, and surrounding areas.

Requirements

Previous experience as an HVAC Technician or similar role
Strong mechanical knowledge and understanding of HVAC systems
Familiarity with air conditioning units, heat pumps, furnaces, geos, and other HVAC equipment
Excellent problem-solving skills and ability to troubleshoot system issues
Valid driver's license with a clean driving record is required
3 years of HVAC experience

Nice To Haves

EPA and NATE certification

Responsibilities

Perform routine maintenance on HVAC systems to ensure optimal performance
Diagnose and repair HVAC system issues
Collaborate with team members to complete services and repairs efficiently
Provide excellent customer service by addressing client concerns and answering questions
Maintain accurate records of all installations, repairs, and maintenance performed
Adhere to safety protocols and regulations at all times
Be available for on call and overtime and weekends during peak seasons