Lead Service Technician

Pinnacle Propane • Baytown, TX

3h

About The Position

Are you looking for a career where your work truly matters? At Pinnacle Propane, we don’t just deliver energy, we deliver peace of mind. As a Lead Service Technician, you’ll play a vital role in keeping homes and businesses running across nine states. Join a team that values your safety, your skills, and your future.

As a Lead Service Technician, you’ll be focusing on Pinnacle Propane’s core values of Safety, Integrity, and Customer Service. Ensure compliance with all Federal, State, and Local regulations pertaining to the storage, installation, delivery, and usage of all products that Pinnacle Propane supplies. Operate within the Policy and Procedures outlined in Pinnacle Propane employee and operation manuals. Your daily work will reflect our core values: Integrity, Trust, Curiosity, Inclusivity, and Passion.

Requirements

• Class A or B CDL with Hazmat
• 1 Year of verifiable experience operating a Class A/B commercial motor vehicle
• Must be able to read, write, understand and speak the English language.
• Ability to operate in adverse weather conditions, including off-road.
• Ability to abide by all DOT rules and regulations.
• Ability to read, analyze, and interpret documents, manuals, and reports.
• Ability to respond to common inquiries or complaints from clients, regulatory agencies or members of the business community.
• Consistently demonstrates cooperative, team-oriented behavior.
• Safety conscious and understand safe work practices for operating in the oil and gas field and on the road.
• Maintain cleanliness and perform minor maintenance on equipment as well as ensure equipment is mechanically sound and in good working order at all times and report deficiencies to maintenance staff.
• Valid Class A CDL with HazMat, Tanker, and Air Brake endorsements
• 1+ year of experience operating a Class A commercial vehicle
• Clean driving record (no major violations in the last 5 years)
• Ability to lift, carry, and maneuver up to 60 lbs
• Strong communication skills in English (verbal and written)
• Willingness to work outdoors in all weather conditions
• Commitment to safety, teamwork, and customer satisfaction
• Must pass a criminal background check and drug/alcohol screening

Responsibilities

• Set, Repair, Maintain tanks and cylinders
• Install service lines to house, equipment, or building in accordance with Federal, State, Local regulations
• Ensure that Company and Government Safety, policy and regulatory standards are met and maintained
• Perform leak test and gas checks at customer sites
• Operate service/company vehicles in accordance with company and government regulations
• Maintain service/company vehicles by reviewing the maintenance record, perform pre and post trip inspections. Secure vehicles and equipment consistent with company security instructions and policy
• Troubleshoot propane systems and propane appliances for any problems
• Convert gas appliances
• Perform repairs and adjustments on propane equipment
• During daily interaction with customers communicate clearly and effectively to convey information to new and existing customers
• Maintain a professional image and superior customer service
• Deliver propane gas and/or refined fuels as required
• Work a flexible schedule with after-hours and emergency call-outs
• Communicate with the supervisor of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards
• Prepare, complete, process, and maintain work orders and/or all job-related documentation
• Operate and maintain handheld truck computer and equipment
• Ability to lift, carry, push or drag hoses and equipment up to 60lbs
• Perform other duties as assigned
• Set, maintain, and repair propane tanks and cylinders
• Install service lines to homes and facilities per all applicable regulations
• Perform leak tests and gas system inspections
• Troubleshoot and repair propane systems and appliances
• Ensure safe, compliant operation of company vehicles and equipment
• Deliver propane when needed
• Provide excellent customer service and represent Pinnacle with professionalism
• Respond to emergency calls and work flexible hours as needed
• Complete required documentation using company technology

Benefits

• Medical, dental, vision, and more to support your health and wellness.
• Life Insurance: Peace of mind for you and your loved ones.
• Paid Volunteer Day: Give back to the community while getting paid to do it.
• Generous PTO & Holidays: Because you deserve time to recharge and spend with those who matter most.
• 401(k) Retirement Plan: With employer contributions to help you build a secure future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed