Lead Service Technician / supervisor

Mr. Appliance • Plymouth, MA

1d • $66,000 - $90,000

About The Position

Mr. Appliance is looking for a Lead Appliance Repair Technician. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention… no nights or weekends! We’ll also give you the ongoing training that you’ll need. As a Lead Appliance Repair Technician, you are a key component in providing excellent customer service to our customers and our team of Appliance Repair Technicians.

Requirements

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Exceptional Customer Service
• Getting from Diagnosis to Solution
• Quality of Work
• Efficiency
• Punctuality and Reliability
• Pride in the Details
• Thirst for Knowledge
• Desire to Share Knowledge and Skills

Nice To Haves

• Previous experience of four years or more in appliance repair is a plus!

Responsibilities

• Diagnose and repair home appliances by troubleshooting, providing cost estimates, communicating with the customer, and collecting payments.
• Lead a team of Appliance Repair Technicians to properly diagnose and repair appliances.
• Serve as a resource and technical support for the team.
• Effectively communicate with the office.

Benefits

• No nights or weekends : We value having a solid work-life balance. We work to make a living, without being overworked.
• Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks: We provide you with a company vehicle and iPad.
• Benefits: Health, Dental, and Vision benefits are offered after 90 days of employment.
• PTO: paid time off of 14 days per year
• Fun Team Environment: We stand by our culture and build our team with people that love what they do.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED