Lead Service Associate

About the position

As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.

Responsibilities

• Supervise and help Store Associates with daily operational tasks.
• Assist customers with their shopping needs and transactions.
• Tend to merchandising tasks via plan-o-gram.
• Perform proper receiving and stocking procedures.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
• Maintain a safe, clean, and pleasing environment for customers and associates.
• Design a monthly schedule and assign work to foster an efficient and effective workflow.

Requirements

• H.S. Diploma or General Education Degree (GED) required.
• At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Benefits

• Competitive health plans
• Generous paid time off
• 401K matching
• Career growth opportunities