Lead Server - Senior Living

Avamere•Omaha, NE

1d•$15 - $16•Onsite

About The Position

Join our dining team where service means more than a meal — it means making someone’s day. We are seeking an experienced Lead Server to support daily dining operations and help guide our serving team in delivering an exceptional resident dining experience. This role is ideal for someone who enjoys working with seniors, leads by example, and brings strong customer service and team coordination skills to every shift.

Requirements

Prior server or food service experience required (restaurant, healthcare, senior living, or hospitality setting preferred).
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; to compute rate, ratio, and percent and interpret bar graphs.

Nice To Haves

Candidates with senior living or memory care experience are especially encouraged to appl

Responsibilities

Promptly and warmly greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.
Demonstrate a complete understanding of all menu items and ingredients.
As requested, advise guests on appropriate combinations of food and drinks, accommodate reasonable requests, and note preferences.
As needed, demonstrate knowledge of specialized diets and allergens.
Communicate directly with back of the house staff to ensure that orders are delivered correctly, and all special requests are addressed and accommodated.
Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.
Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.
Deliver food promptly and professionally following the established steps of service and maintaining safe food handling and sanitation standards.
Follow up periodically to assist with any additional needs or requests.
Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
Ensure that the dining room/area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.
May be asked to operate equipment, including but not limited to fire extinguisher, telephone, iced tea/soda machine, soup well, coffee machine.
Collect tickets and follow proper cash handling procedures.
Work alongside staff of other departments in performing job duties and for any special events or functions.
Perform other duties and functions as assigned.

Benefits

At Ovation, we believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind—so you can focus on making a difference every day. Employees are Benefits-eligible at 30+ hours/week.
Coverage begins the 1st of the month following hire
Medical, Dental & Vision Coverage – Regence medical plans (PPO & HDHP), Delta Dental (with orthodontia), and VSP vision
Employee Assistance Program (EAP) – Free, confidential support for mental health, stress, family needs & work/life balance (Canopy)
Paid Time Off (PTO) – Flexible PTO program combining vacation, sick, and holiday time
Paid Holidays – Six recognized holidays, with premium pay for eligible hourly employees
401(k) Retirement Plan – Available after 90 days, with discretionary employer match
Health Savings Account (HSA) – Employer contributes up to $600/year for HDHP participants
Flexible Spending Accounts (FSA) – Medical, Limited, Dependent Care, and Commuter options
Supplemental Insurance Options – Accident, Critical Illness, Hospital Indemnity, Life & Disability (Sun Life)
Legal Insurance – Affordable access to legal support for common life needs
Pet Insurance – Discounted plans through Wishbone
Employee Discounts – Savings on travel, entertainment, electronics, fitness & more (Tickets at Work)