Lead Server | Full-Time

Frasier•Boulder, CO

2d•$18 - $24

About The Position

Do you enjoy delivering great service while supporting and guiding others? Are you someone teammates naturally turn to for help, direction, and calm leadership? Do you take pride in creating a dining experience that feels organized, welcoming, and consistent? Our Lead Server role may be just right for you. In this role, you’ll perform all core wait staff duties while also providing day to day leadership and support to the dining service team. You’ll help ensure smooth meal service, model service standards, and serve as a resource for teammates—especially when a manager or supervisor is not present. WHO WE ARE As a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, Frasier is on a mission: to build community that inspires and celebrates life . What makes us stand out? Our values-based culture. We foster community, cultivate curiosity, inspire excellence, and lead with respect and accountability in every interaction. OUR INVESTMENT IN YOU Pay Range : $18.40-$23.90 per hour based on experience and qualifications. Schedule: Applications are reviewed as received and accepted until the position is filled. Comprehensive Benefits That Wow We’ve got you covered — Frasier pays 83% of your Health, Dental & Vision premiums Grow your future — 401(k) with 100% match on the first 5% Security you can count on — Employer-paid Disability & Life Insurance Recharge and refresh — Generous PTO , up to 18 days/year Invest in yourself — Tuition reimbursement up to $5,250 annually Perks That Make Life Better Stay strong for free — On-site fitness center at no cost Support when you need it — Free Employee Assistance Program (EAP) Move more, spend less — YMCA membership for just $10/month Commute made easy — Free EcoPass for full-time team members Why You’ll Love Working Here Make an impact, daily — support residents and teammates through thoughtful service Grow here — build leadership skills while staying hand son Belong here — join a collaborative, inclusive community. Be inspired — work in beautiful Boulder with mountain views that uplift your day. WHAT WE DO At Frasier , we create a vibrant lifestyle for seniors through a full continuum of care—independent living, assisted living, memory support, and skilled nursing. More than 300 dedicated team members help nearly 500 residents thrive with exceptional dining, wellness programs, health services, and engaging activities. We honor our rich history while shaping the future with innovation, compassion, and a commitment to excellence. EEOC Frasier is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where every employee feels valued, respected, and empowered. To protect our residents, an annual Flu vaccine, TB test, Drug Screen and Background Check are conditions of employment. COVID vaccination is encouraged but not required. EQUAL OPPORTUNITY EMPLOYER EQUAL HOUSING OPPORTUNITY DRUG FREE Frasier uses EVerify.

Requirements

Strong customer service and interpersonal skills
Clear, respectful communication with residents, guests, and team members
Strong organization, attention to detail, and follow through
Ability to remain calm and focused in a fast paced environment
Working knowledge of food safety, sanitation, and service standards
Minimum of one year of experience in a restaurant or dining service setting
High school diploma or equivalent required

Nice To Haves

Prior experience mentoring, training, or informally leading peers preferred

Responsibilities

Perform all core Server duties, delivering courteous, timely, and accurate meal service
Support residents with menu selections, preferences, and dietary considerations
Monitor dining room flow, service pace, and presentation to ensure consistency
Build familiarity with resident names and preferences to create a personalized experience
Serve as a visible, supportive resource for Servers during assigned shifts
Provide day to day guidance and informal leadership in the absence of management
Train and orient new team members on service standards and procedures
Model professionalism, teamwork, and positive morale
Assist with real-time problem solving during busy service periods
Open and close the dining room when management coverage is not available
Ensure side work, server tasks, and closing duties are completed accurately
Monitor cleanliness, staff readiness, and dining room setup
Adhere to and model food safety, sanitation, allergen, and infection control standards
Support catering functions as needed and escalate concerns appropriately