LEAD SERVER - WELLINGTON BAY

Liberty Senior Living • Wellington, FL

80d

About The Position

Liberty Senior Living is currently seeking an experienced Lead Server. The Lead Server is responsible for leading service team members while performing serving duties to provide exceptional customer service in all areas of service to tenants and guests in the dining room. This role champions and follows good sequence of service methods by demonstrating hospitality over service. The Lead Server will assist managers with scheduling front of house team members and lead stand-up meetings to ensure the team is prepared to execute exceptional meal service. Responsibilities include assisting hosts and other servers with seating, ensuring cleanliness and condition of all china and flatware, and assisting tenants with meal selections. The Lead Server is also responsible for food preparation, maintaining cleanliness in the dining area, and following proper sanitation schedules. This position requires creating a positive dining experience for customers and encouraging participation in dining programs.

Requirements

• High School diploma.
• Minimum of 6 months' experience working in a restaurant, hotel, or country club.
• Must have or be willing to obtain a food safety certification.
• Work experience in a service-oriented profession preferred.
• Patience, tact, enthusiasm, and a positive attitude towards the elderly.
• Ability to follow oral and written instructions accurately.
• Effective at delivering written and spoken instruction.

Nice To Haves

• Experience in a service-oriented profession.
• Previous leadership experience in a dining environment.

Responsibilities

• Leads service team members while performing serving duties.
• Champions and follows good sequence of service methods.
• Leads stand-up meetings to prepare the team for meal service.
• Assists host and other servers with seating arrangements.
• Responsible for setting and clearing tables, ensuring cleanliness of china and flatware.
• Assists tenants with meal selections as needed.
• Maintains cleanliness of the dining room and serving area.
• Prepares and plates food items such as salads, soups, and desserts.
• Keeps supplies stocked in the serving area.
• Monitors food safety and sanitation practices.
• Creates a positive dining experience for customers.
• Solicits feedback from customers regarding food quality and satisfaction.
• Participates in quality performance and teamwork.
• Reports any items in need of repair to Dining supervisors.
• Assists with tenant evacuations in emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED