Lead Server - Healthcare

Benchmark Senior Living • Lincoln, MA

393d

About The Position

The Lead Server at Benchmark Senior Living plays a crucial role in creating a welcoming dining environment for residents. This position focuses on delivering exceptional service, ensuring cleanliness, and addressing resident needs while fostering a positive dining experience. The Lead Server is responsible for overseeing meal service, managing dining room operations, and maintaining high standards of food safety and hygiene.

Requirements

• Must be able to interact effectively with residents and staff.
• Must be able to follow written and oral instructions.
• Must have knowledge of dietary procedures, as well as related Health Department regulations and guidelines pertaining to food service operations.
• Must be able to serve food and beverages for residents in a prompt and efficient manner.

Responsibilities

• Addresses resident concerns or any problem with service immediately.
• Ensures all room service meals are delivered to residents' apartments.
• Monitors the dining room during mealtimes to ensure proper service.
• Takes food and beverage orders from residents and serves meals on a timely basis that are both presentable and appetizing in appearance.
• Sets up and delivers meal trays and food carts to the dining room as instructed.
• Handles requests from residents who require assistance with meal selection or have specific needs.
• Sets up the dining room for the next scheduled meal.
• Follows safety regulations and precautions.
• Follows established Infection Control procedures when performing daily tasks.
• Ensures that all food service areas are maintained in a clean and safe manner by assuring that necessary equipment and supplies are properly maintained.
• Reports all hazardous conditions and equipment to your supervisor.
• Reports all accidents to the Dining Room Manager or Culinary Services Director.
• Disposes of food and waste in accordance with established policies.
• Assists in daily or scheduled cleaning duties.
• Cleans tables, chairs, refrigerators, and freezers, etc.
• Carries soiled dishes, cups, glasses, and utensils to proper storage areas.
• Assists in inventorying supplies.
• Obtains or replenishes necessary dining room supplies before the next scheduled meal.
• Checks room service trays before distribution.
• Assigns cleaning and resetting tasks as needed.
• Inspects all dining rooms for cleanliness before service staff leaves shifts.
• Responsible for delegating and maintaining daily checklist of tasks required to maintain Kitchen/Dining Room standards.
• Responsible to cover shift in the event of an emergency or call outs.
• May be required to work alternating shifts.

Benefits

• Paid training
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: No Education Listed