Lead/Senior Solution Engineer (PreSales) DACH (f/m/d)

Parloa Germany • New Munich, MN

3d • Hybrid

About The Position

As a Lead/Senior Solution Engineer (PreSales) (f/m/d) at Parloa, you play a central role in helping customers understand the real value of our conversational AI platform. You’ll guide prospects and customers through their technical journey with us - shaping solutions, validating feasibility, and ensuring each engagement is grounded in business impact. Working in close partnership with Sales, you’ll run discovery, design architectures, lead technical evaluations, and support a seamless path from first conversation to successful project.

Requirements

• 5+ years of experience as a Solution Engineer (or similar role) at a SaaS or enterprise technology company.
• Strong technical depth - ideally spanning APIs, cloud ecosystems, integrations, and enterprise architecture.
• Experience guiding customers through complex sales cycles.
• Ability to translate between technical detail and business outcomes with clarity and confidence.
• Excellent communication and presentation skills.
• Fluency in the local language of the market you cover plus English.
• A structured, calm approach to problem-solving, even in high-pressure situations.

Nice To Haves

• Experience in contact center or VOIP/Telephony.
• Familiarity with sales tools such as Salesforce.

Responsibilities

• Be responsible for the full spectrum of the technical sales process, from identifying customer pain to proving solutions.
• Work closely with assigned sellers, co-owning accounts, and sales campaigns in the assigned territory.
• Develop territory plans, participate in sales calls, lead technical deep dives, and conduct Proof of Value / Proof of Concept sessions with customer technical teams.
• Contribute to improving internal processes, documentation, and ways of working.
• Represent the customer voice in roadmap conversations with Product and Engineering.
• Collaborate with the global Solution Engineering Team, Enterprise Account Executives, Sales Leadership, Professional Services, Product Management, and Sales Enablement.
• Attend industry events, customer meetings, and company offsites.

Benefits

• Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
• Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days and workation opportunities.
• Access to a training and development budget for continuous professional growth.
• Hybrid work environment – we value flexibility but believe great collaboration happens when we connect in person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees