Lead/Senior Sales Associate

PVHLivermore, CA
110d$15 - $18

About The Position

The Lead Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate also performs a variety of operational activities as assigned by the Store Management.

Requirements

  • Minimum of six months as a Sales Associate is desired, but not required.
  • Minimum high school education or equivalent.

Responsibilities

  • Demonstrates awareness of store sales plans and results.
  • Supports corporate standards and expectations.
  • Participates in staff meetings as needed.
  • Articulates Corporate business goals within the store.
  • Consistently provides Customer Service to Company standard.
  • Builds repeat customer base through excellent use of mailing list.
  • Maintains strong knowledge regarding product, promotions, and special events.
  • Fosters a positive store experience by treating all customers and staff members fairly.
  • Maintains zone coverage and acknowledges every customer within the zone.
  • Adheres to Company Personal Appearance Standards.
  • Ensures consistent and accurate replenishment of product onto the sales floor.
  • Complies with visual presentation standards.
  • Assists in executing markdowns and floor moves when needed.
  • Adheres to Policies and Procedures.
  • Observes sales floor and stockroom for loss prevention.
  • Executes Opening and Closing Checklist duties as directed by store management.
  • Performs other duties as assigned in a timely manner.
  • Attends daily Launch Meeting and Quarterly Staff Meeting.
  • Authorized to do all register transactions including refunds, exchanges, and store credits.

Benefits

  • Best in class medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Life insurance.
  • Disability insurance.
  • Above-market 401(k) contribution.
  • Company-paid holidays.
  • Paid time off.
  • Seasonal hours.
  • Flexible work schedules.
  • Wellbeing tools and programs.
  • Access to childcare, elder care, adoption preparation, and pet care services.
  • Tuition reimbursement.
  • Associate discount at company outlets and e-commerce sites.
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