Lead Security Technician

Logicalis•Tempe, AZ

17d•$25 - $32

About The Position

Summary Installs, maintains and repairs physical security solutions including intrusion detection, IP-based closed-circuit television (CCTV), access control and intercom systems. Monitors daily activities of installation and service technicians. Essential Duties and Responsibilities Schedules and performs field installation and service work. Plans department delivery activities; defines functions and responsibilities for technicians. Provides assistance with responses to RFBs, RFQs, RFPs and RFIs. Performs and directs research regarding potential projects and admittance to bid proposal lists. Assists in maintaining positive financial posture for department, requiring prudence in making decisions with respect to field work. Maintains manpower projections for projects. Assists with budgets and anticipating growth needs. Oversees maintenance and inventory of company assets, including tools and vehicles. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors. Conducts and/or attends training/safety meetings; supports all directives and requirements regarding OSHA. Supports and conducts self in a manner consistent with customer service expectations. Supervisory Responsibilities This job has limited supervisory responsibilities with respect to daily delivery activities of field technicians. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience/Technical Requirements/Certifications Equivalent combination accepted. Education Associate’s Degree in Information Technology, Electronics or equivalent. Experience / Technical Requirements 3 years relevant work experience in positions of increasing complexity and responsibility along with experience in the following: Installing CCTV, card access panel, security camera and digital recorders for commercial business. Hardwiring of low-voltage electrical systems including all standard cable mediums. Repair work of card access, CCTV, including troubleshooting, tracing, repairing, replacing wires and equipment. Windows Operating Systems, TCP/IP, SQL internet and electronic testing equipment. LAN/WAN topologies, cabling standards and components. Business development, marketing and sales techniques. Technical documentation and electrical blueprints interpretation. Extensive knowledge of low voltage applications. Security system product knowledge. Working knowledge of personal computers, printers, Microsoft / Windows AD administration, switches and networking. Proficient use of all Microsoft Office applications and Windows operating systems. Certifications One or more of the following: Cisco Connected Physical Security Specialist Milestone Advanced Certification for XProtect Enterprise and Corporate Ocularis Basic (On-Net Surveillance Systems Inc. (OnSSI)) iPro Certified Reseller (Panasonic iPro) Other Skills and Abilities Excellent verbal and written communication skills. Available to work occasional extended hours, occasional travel and assignments to on-call status. Attention to detail and quality assurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws. NOTE: It is Logicalis’ practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they’ve completed the test satisfactorily (i.e., TB Test negative). As a condition of employment this role requires a valid Driver’s License which must always be maintained. Hourly Compensation Range: $25/hr. to $32/hr. Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world. Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience. As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability. Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion.

Requirements

Associate’s Degree in Information Technology, Electronics or equivalent.
3 years relevant work experience in positions of increasing complexity and responsibility along with experience in the following:
Installing CCTV, card access panel, security camera and digital recorders for commercial business.
Hardwiring of low-voltage electrical systems including all standard cable mediums.
Repair work of card access, CCTV, including troubleshooting, tracing, repairing, replacing wires and equipment.
Windows Operating Systems, TCP/IP, SQL internet and electronic testing equipment.
LAN/WAN topologies, cabling standards and components.
Business development, marketing and sales techniques.
Technical documentation and electrical blueprints interpretation.
Extensive knowledge of low voltage applications.
Security system product knowledge.
Working knowledge of personal computers, printers, Microsoft / Windows AD administration, switches and networking.
Proficient use of all Microsoft Office applications and Windows operating systems.
One or more of the following: Cisco Connected Physical Security Specialist Milestone Advanced Certification for XProtect Enterprise and Corporate Ocularis Basic (On-Net Surveillance Systems Inc. (OnSSI)) iPro Certified Reseller (Panasonic iPro)
Excellent verbal and written communication skills.
Available to work occasional extended hours, occasional travel and assignments to on-call status.
Attention to detail and quality assurance.
As a condition of employment this role requires a valid Driver’s License which must always be maintained.

Responsibilities

Schedules and performs field installation and service work.
Plans department delivery activities; defines functions and responsibilities for technicians.
Provides assistance with responses to RFBs, RFQs, RFPs and RFIs.
Performs and directs research regarding potential projects and admittance to bid proposal lists.
Assists in maintaining positive financial posture for department, requiring prudence in making decisions with respect to field work.
Maintains manpower projections for projects.
Assists with budgets and anticipating growth needs.
Oversees maintenance and inventory of company assets, including tools and vehicles.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Conducts and/or attends training/safety meetings; supports all directives and requirements regarding OSHA.
Supports and conducts self in a manner consistent with customer service expectations.