Lead Security Officer

Kohler Co. • Sheridan, AR

2d • $30 - $45 • Onsite

About The Position

The Lead Security Officer plays a significant role in ensuring a safe, secure, and friendly environment by enforcing security policies and being responsible for safeguarding Kohler Co. and the Kohler brand. This is accomplished by identifying risks, maintaining security processes in order to reduce risks, responding to incidents, and limiting exposure or liability in all areas: financial, physical, and personnel. The Lead Security Officer will also ensure that standardized security practices, systems, and processes are being utilized to meet corporate security guidelines and policies. In addition to these, the Lead Security Officer will support departmental initiatives, support the training of new officers, and provides oversight of officers on their shift.

A Kohler Co. Lead Security officer is a resource, can provide medical aid, can assist with crisis intervention, and provide direction. They respond quickly in emergency situations as an integral team member and serve to protect the property, guests, visitors, and employees of Kohler Co.

Requirements

• The ability to transport emergency medical equipment, such as medical bags, from a vehicle to the scene of the emergency and appropriately utilize, to the level of training, such equipment at the scene.
• The ability to ascend and descend fixed or portable ladders to access roof and other areas in the event of an emergency.
• The ability to be certified and correctly perform CPR, unassisted, as defined by the American Heart Association and operate an automatic external defibrillator.
• Ability to provide verbal instructions to others in an emergency in a clear and intelligible manner.
• The ability to legally operate a passenger automobile or light truck.
• The ability to sit or stand for extended periods of time, as necessary.
• High School education: two-year college degree preferred (Police Science, Criminal Justice, Police Administration or Liberal Arts).
• Law Enforcement, Industrial Security, or Military Police experience preferred.
• Valid driver’s license.
• Maintain required skills in medical response.
• Communicate clearly, concisely, and effectively both orally and in writing.
• Submit reports of daily activities and irregularities, such as equipment or property damage, theft, accidents, presence of unauthorized persons, suspicious activities, or unusual occurrences to Corporate Security Supervision daily.
• Establish, develop, and maintain courteous and effective working relationships.
• Maintain emotional control and work effectively during emergencies, crisis situations, or extremely stressful conditions.
• Consistently speak in a clear, well-modulated voice.
• Memorize, retain, and accurately recall information.
• Multi-task, organize, prioritize, and adapt to constantly changing situations, and effectively take appropriate action.
• Represent Kohler Co. and Corporate Security in a professional and respectful manner to all guests and associates during daily activities.
• Maintain a neat and professional appearance.
• Be able to work a flexible schedule such as holidays, weekends, irregular hours, or extended shifts with short notice to support departmental initiatives.
• Maintain confidentiality.
• Be alert/focused at all times and safety conscious.
• Operate security equipment in a safe and respectful manner at all times.
• Provide guidance for others using effective decision making/problem solving skills.
• Work independently and encourage the same from his/her co-workers.
• Uses speaking and writing skills to effectively motivate others to act.
• Comfortable interacting with executive-level decision makers.
• Participate in conflict resolution.
• Model and promote teamwork.
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Responsibilities

• Use an analytical approach to assess a situation to determine proper escalation in the notification process.
• Answer, evaluate, and prioritize incoming telephone calls.
• Communicate effectively with various callers to obtain complete information to determine urgency and need for dispatching emergency responders, including but not limited to: company first responders, security, police, fire, and ambulance services using Security Department’s computerized dispatch software, telephones, and multi-channel radio.
• Input information from a variety of sources to maintain current accurate records in the security case management system.
• Recognize, and monitor, security equipment issues ensuring the proper notifications are made for repair.
• Observe and report all suspicious activity or policy violations.
• Efficiently manage the access control requirements in a manner that ensures the highest level of security.
• Verify appropriate customer service levels are being met.
• Troubleshoot security systems as necessary.
• Take the lead in improving security processes and procedures by identifying specific problems or deficiencies.
• Demonstrate a high level of expertise for all computer software used by Corporate Security.
• Consistently delivers outstanding customer service to both internal and external customers.
• Participate in the planning of departmental objectives.
• Provide oversight and leadership for officers on shift.

Benefits

• We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period.
• We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree