Lead Security Officer - AZ Based

Best Western Hotels & Resorts • Phoenix, AZ

6d • Onsite

About The Position

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality! Job Purpose Assists Administrative Services management by providing operational and day-to-day work direction to Security Team.

Requirements

• Minimum 3 years security experience in commercial or corporate environment.
• High School diploma equivalent certification.
• Proficiency in Microsoft Office Suite.
• Working knowledge of Lenel software preferred.
• Ability to work independently with minimal direction and supervision.
• Sound communications (written and verbal) and interpersonal skills.
• Good presentation and training skills.
• Strong customer service skills.
• Extended periods of standing/walking/climbing stairs.
• Able to bend, stoop, squat, kneel, climb, twist, and lift 50 lbs.
• This position is not eligible for immigration sponsorship.

Nice To Haves

• Working knowledge of Lenel software preferred.

Responsibilities

• Assists Administrative Services management by training, coaching and mentoring new Security Officers.
• Provides work direction and oversight for day-to-day activities
• Assists in the development of team work schedule and coordinating workflow.
• Leads special safety and security projects, including security for special events.
• Helps ensure adherence to all security and safety related processes and procedures are followed by monitoring activities and recordkeeping.
• Provides monthly audits of employee and contractor badge database, to insure accuracy.
• Organizes, tracks and provides recommendations for process improvements.
• Maintains all safety and security equipment is in proper working order such as: fire extinguishers, first aid kits, etc. by following-up on response to reported irregularities.
• Ensures controlled facility-access by providing day to day administration of the access control system including employee & contractor badge software, closed circuit television (CCTV) and the security alarm system.

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED