Lead Security Analyst

HubSpot•Cambridge, MA

15h•Onsite

About The Position

Join our team as a Physical Security Administrator, where you'll take the lead in supporting and evolving our global physical security program. From daily system operations to driving improvements and scaling modern solutions, you'll play a critical role in protecting our people, offices, and assets.The ideal candidate is detail-oriented, technically curious, calm under pressure, and comfortable coordinating across IT, Facilities, Security Operations, and external vendors. This role is operational at its core, but not passive: you’ll be expected to spot gaps, improve processes, and help modernize how physical security is delivered at scale.This role can be based out of our Cambridge or Dublin offices; candidates must have the ability to commute onsite.

Requirements

3+ years of experience in physical security operations, systems administration, facilities security, or a related role.
Bachelor’s degree in Criminal Justice, Information Systems, Engineering, or a related field (or equivalent practical experience).
Hands-on experience administering access control and video surveillance systems (e.g., Lenel, Genetec, Avigilon, CCURE, Verkada, or similar).
Familiarity with badge systems, readers, controllers, cameras, and alarm panels.
Ability to analyze access logs, system alerts, and video footage for operational or investigative purposes.
Comfort working with ticketing systems, documentation tools, and basic reporting.
General understanding of security principles, risk management, and incident response.
Strong attention to detail and operational discipline.
Calm, methodical approach to incident handling and troubleshooting.
Clear written and verbal communication skills, especially when coordinating across teams.
Ability to manage multiple requests and priorities in a fast-paced environment.
Curiosity and willingness to improve systems and processes rather than just maintain them.

Nice To Haves

Relevant certifications such as PSP, CPP, ASIS certifications, or vendor-specific training for access control or VMS platforms.
Experience working alongside IT/network teams for system integrations is a plus.

Responsibilities

Physical Security System Administration Administer and maintain physical security platforms including access control systems, video management systems (VMS), intrusion alarms, and visitor management tools.
Perform routine audits, updates, and configuration changes to ensure systems operate reliably and securely.
Access Management & Controls Provision, modify, and deprovision physical access for employees, contractors, and visitors in accordance with policy.
Support badge lifecycle management, role-based access, and periodic access reviews in coordination with HR, IT, and Security.
Monitoring & Incident Support Monitor physical security systems and alerts, respond to access or system issues, and support investigations related to security incidents.
Assist with evidence collection (e.g., access logs, video footage) and documentation as required.
Vendor & Partner Coordination Work with external vendors, integrators, and managed service providers to resolve system issues, perform maintenance, and support new deployments.
Track tickets, follow up on SLAs, and escalate when needed.
System Testing & Improvements Support testing of new physical security capabilities, system upgrades, and office expansions or remodels.
Participate in proof-of-concept efforts for new tools or technologies and provide operational feedback.
Documentation & Process Management Create and maintain clear documentation for system configurations, operational procedures, access standards, and runbooks.
Help standardize processes across regions to improve consistency and audit readiness.
Cross-Functional Collaboration Partner closely with Facilities, IT, Workplace Experience, Security Operations, and Legal/HR to align physical security operations with business needs, employee experience, and compliance requirements.
Compliance & Audits Support internal and external audits by providing evidence, reports, and system data related to physical access and security controls.
Assist with policy enforcement and compliance tracking.