State of Washington-posted about 2 months ago
Full-time • Mid Level
Hybrid • Olympia, WA
5,001-10,000 employees
Administration of Economic Programs

The Lead Scrum Master is a pivotal leadership role within our organization's Agile transformation journey. Reporting directly to the Deputy CIO, this position is responsible for overseeing the work of Scrum Masters across all teams at WAHBE and is a key resource on the Delivery Management Team. The Lead Scrum Master will champion Agile best practices, foster a culture of continuous improvement, and ensure consistent and effective adoption of Scrum and other Agile methodologies across the enterprise. This role will facilitate key program-level ceremonies and events aligned with our customized implementation of Scrum@Scale, helping to drive alignment, transparency, and collaboration across teams and stakeholders. As a servant leader and Agile coach, the Lead Scrum Master will mentor Scrum Masters, remove organizational impediments, and promote Agile values throughout the organization. In addition to Agile leadership, this position will play a critical role in supporting and overseeing our DevSecOps and Infrastructure as Code (IaC) initiatives, ensuring that Agile and technical practices are integrated to accelerate delivery, enhance security, and improve operational efficiency.

  • Provide guidance and support to Scrum Masters, Product Owners, and Agile teams within the organization.
  • Facilitate the scaling of Agile practices across multiple teams and departments.
  • Champion the values and principles of the Agile Manifesto, fostering an environment of continuous improvement.
  • Serve as a change agent, actively promoting Agile transformation initiatives and best practices.
  • Mentor and coach team members to enhance their Agile skills and remove barriers to success.
  • Oversee the planning, execution, and optimization of Scrum ceremonies such as Sprint Planning, Daily Stand-Ups, Sprint Reviews, and Retrospectives across teams.
  • Ensure teams are empowered to self-organize and make decisions within the framework of Scrum.
  • Promote effective collaboration and communication among cross-functional teams.
  • Identify, track, and resolve impediments or blockers that affect team performance and delivery.
  • Facilitate escalation and resolution of issues that span multiple teams or departments.
  • Collaborate with teams to implement continuous process improvements based on feedback, metrics, and retrospectives.
  • Analyze key Agile metrics (velocity, burn-down charts, cycle time, etc.) to identify areas for optimization.
  • Report on team progress and process maturity to stakeholders and leadership.
  • Drive adoption of tools and technologies that enhance Agile practices.
  • Communicate effectively regarding team progress, risks, dependencies, and delivery timelines.
  • Facilitate communities of practice for Scrum Masters and other Agile practitioners.
  • Lead the adoption of the Scrum@Scale scaling framework or as appropriate to the organization's needs.
  • Drive integration of Agile and DevSecOps practices.
  • In coordination with the Lead Product Owner, accountable for successful delivery outcomes with mission-critical operational activities, including Open Enrollment.
  • Other duties as assigned.
  • 5+ years working as a Scrum Master in an enterprise environment.
  • 3+ years experience operating Scrum in a scaled fashion.
  • 3+ years experience as a Lead Scrum Master in an enterprise.
  • 2 years of experience and deep knowledge of DevSecOps, Infrastructure as Code, CI/CD, automated deployment, etc.
  • Scrum Master certification required
  • Experience as a Lead Scrum Master, Scrum Master or Agile Coach in an enterprise environment.
  • Experience implementing agile scaling frameworks in an enterprise environment.
  • Strong knowledge of Agile principles.
  • Strong knowledge of agile ceremonies and their purposes.
  • Thorough understanding of, and experience with, the servant leader role.
  • Able to clearly articulate agile principles, values, and SDLC processes.
  • Experience creating and maintaining industry best practices for SDLC processes.
  • Experience facilitating scaled agile meetings such as Scrum of Scrums.
  • Experience leveraging work tracking tools such as Jira on an Agile team.
  • Experience facilitating conversations between stakeholders to bring issues to resolution.
  • Strong knowledge of Agile and delivery best practices
  • Experience in identifying and implementing process improvements.
  • Strong knowledge of Agile metrics and their appropriate uses.
  • Experience leveraging work tracking and reporting tools such as Jira.
  • Experience leading meetings with organizational leadership.
  • Experience facilitating discussions.
  • Experience with DevOps and deployment automations.
  • Strong knowledge of the Scrum@Scale framework.
  • Agile coach certification is preferred.
  • Scrum@Scale experience is preferred.
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