Lead Scribe - Emergency Medicine - San Mateo Medical Center

Vituity•San Mateo, CA

50d•Onsite

About The Position

As part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. As part of the Vituity Scribe Program, there are multiple opportunities to fit your needs, including gaining experience in units such as the Emergency Department, Intensivist Care, Telemetry and Medical-Surgical. The Practice San Mateo Medical Center – San Mateo, California 447-bed facility with a 16-bed Emergency Department. Annual volume of 41,000 with an 8% admit rate. Bread and butter medicine. Vituity scribe support available. Sequoia Hospital has been a Vituity site for over 15 years. Vituity-staffed hospitalists and teleneurologists offer integrated care solutions at this site. The Community San Mateo, California, is a vibrant city on the San Francisco Peninsula known for its charming downtown, scenic parks, and dynamic community. Central Park, the city’s centerpiece, features the Japanese Tea Garden, a tranquil space perfect for relaxation and cultural appreciation. Outdoor enthusiasts enjoy Coyote Point Recreation Area, offering waterfront trails, picnicking, and the popular CuriOdyssey science museum for families. San Mateo’s mild Mediterranean climate ensures pleasant weather year-round, ideal for enjoying local farmers’ markets and outdoor dining. Its location provides easy access to San Francisco, Silicon Valley, and coastal destinations like Half Moon Bay. The city hosts numerous community events, fostering a welcoming and inclusive atmosphere. Benefits & Beyond Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. EAP, travel assistance and identify theft included. Purpose-driven culture focused on improving the lives of our patients, communities, and employees. The hourly rate for this role is $20.63 per hour. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Requirements

One (1) year of Scribe experience.
Experience documenting electronic medical records.
Strong writing skills; legibility and spelling proficiency required.
Professional demeanor with strong interpersonal and communication skills.
Team Player and portray leadership qualities.
Customer service skills including providing solution-driven outcomes, establishing relationships, proper phone etiquette, clear verbal and written communication, understanding contrasting perspectives to solve questions.
Critical thinking skills, such as using logic and reasoning to approach problems and to identify alternative solutions.
Organizational skills, including attention to detail, time management, efficient and timely communication response.

Responsibilities

Flexible schedule preferred: arrange classroom and floor training for new hires.
Site check-ins: Contact your regional lead regularly to get an update on program operations, site updates or changes, and to extend support as needed.
Review the Lead Scribe Monthly Report to ensure the site is up to date on complain matters, staffing, and other site/company requirements.
Communicate any matters to program managers or Supervisor of Client Scribe Services.
Provide resources and suggestions to the scribe program manager regarding training and/or retaining their scribes.
Identify matters going on at the site such as EMR transition, new Scribe Program Manager or Practice Manager, new Scribe Trainer, scribes struggling with documentation, holding effective scribe meetings, rollout of Vituity initiatives such as patient satisfaction, RME, scribe efficiency, etc.
Available to work overnight shifts when needed.